Call Tracker for Salesforce

Call Tracker for Salesforce

10,000 - 50,000 downloads

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Business Leader. Sales Dynamo. Marketing Maven. You know tracking client interactions in Salesforce is vital to your commissions and your company’s success. Missing records mean missed opportunities - but when you're talking to clients on the go, you rarely have time to pop open your laptop and add a record to Salesforce.
You need Akvelon Call Tracker for Salesforce. Now you can add calls to your Salesforce account directly from your Android mobile phone.

Akvelon Call Tracker for Salesforce means never missing an opportunity again. Simple.
Features
- Easily track incoming and outgoing calls as Tasks in Salesforce
- Ability to attach calls to the following records in Salesforce: Account, Contact and Lead
- Add Voice Notes
- Create rules to enable disable automatically call tracking for Contacts
- Busy? Add calls later from your Call Log
- Track calls offline - pending activities will sync automatically when internet connection is restored

If you have issues configuring this application please contact us at crmtracker.support@akvelon.com before providing negative feedback. We are happy to find a solution!

This is 10-days fully functional trial version. After the 10-day free trial period, a valid license will need to be purchased through the Android market .

Requirements
1Aan existing Salesforce account is required for Akvelon Call Tracker.
2. API Access must be enabled within the Salesforce account. Currently, only Enterprise Edition, Unlimited Edition and Developer Editions of Salesforce have API access. Please note that API Access can be enabled for any other edition as an extension. Contact your Salesforce sales person for more details.
3. To begin, a Security Token is required from Salesforce. Login to the link below to access a personalized Security Token:
http://help.salesforce.com/help/doc/en/user_security_token.htm.
4. To play voice notes on your PC, you might need to install codecs. Please refer to Akvelon Call Tracker website for information: http://www.akvelon.com/products/crm-tracker-for-android

Tags: salesforce account, calltracker, sales force call tracker, salesforce mobile, salesforce contact and lead, salesforce mobile app call log, salesforce call tracker website, mobile/cell phone log synchronization to salesforce, akvelon call tracer configuration, salesforce tasks time tracking.

Recently changed in this version

1. Implemented ability to track calls as Calendar Events.
2. Implemented supporting of multiple users. Now each user has own tracking rules, activities history, etc.
3. Implemented ability to manage offline activities through "Pending" list.
4. Improved search feature.
5. Fixed minor issues.
NOTE: Activities history from previous version is no longer supported, after update it will be discarded. Tracking rules will be applied for the first logged user.


Comments and ratings for Call Tracker for Salesforce
  • (67 stars)

    by Mitch Sayers on 15/04/2014

    Really smooth operation,, pops the tasks right into SF. Only drawback is that sometimes the call is out of sync with the dialogue that comes up. The dialogue may be running one call behind

  • (67 stars)

    by Amanda Farley on 31/03/2014

    I'm always on the road I'm always moving in mobile and the system really allows me to keep track of my business contacts business communication and what I'm doing and with who I'm doing it with

  • (67 stars)

    by Renea Hanks on 29/03/2014

    Token is not working:( I bet is a good app if I could just get in there!

  • (67 stars)

    by Brandon Chadwell on 14/03/2014

    When you first log in, it is a pain getting that token in there...but once you do, pretty easy to log calls on the go..handy!

  • (67 stars)

    by Richey Kirkpatrick on 11/02/2014

    Ok so far.

  • (67 stars)

    by Shane Cowell on 23/01/2014

    O

  • (67 stars)

    by Rochelle Banks on 18/01/2014

    I can't get my code I've tried everything i can't get it.i want 2 uninstall. Terrible.