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This app is only available to 4GEE, Orange and T-Mobile pay monthly customers based in the UK.
Customers on 4GEE plans can download the app straight away, but if you’re on an Orange or T-Mobile plan, please call customer services on 150 to subscribe to one of our Clone Phone plans before you start using the app.
The Clone Phone app keeps a copy of your phone's content so you can quickly and simply get all your contacts, calendar, photos, music and videos back onto a replacement handset or your home computer.
•The Clone Phone app clones your content, so you have a snapshot of your contacts, calendar, photos, music and videos stored totally securely online.
•You can also use the Clone Phone website to view and download your content onto your home computer.
•With Clone Phone Loaded and Fully Loaded you can also locate your lost phone using Find-My-Phone on the Clone Phone website. And if you need to, lock and wipe it remotely so all your content doesn’t fall into the wrong hands.
Please note: Data charges apply when you download the app.
Thank you for providing feedback – this update delivers various improvements. We'll keep listening so please stay in touch.
Clone Phone Insurance
If you want complete peace of mind you can sign up to Clone Phone Fully Loaded which combines the app with phone insurance.
This means you can Get 24 hour replacement if your claim is accepted before 7.30pm or same day replacement if your claim is accepted by 11am*
To purchase Clone Phone Fully Loaded, with insurance, or find out about all Clone Phone pricing, please call us on 150. See ee.co.uk/clone-phone for more information.
*Geographical restrictions apply, excludes bank holidays and exceptional circumstances. Other terms apply, see www.ee.co.uk/terms for full details.
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• New function to reset your password if you can’t remember it
• New account settings which allow you to update your email address and password
• New email alerts so you can stay on top of your Clone Phone account
• Various bug fixes