Comm100 Live Chat

Comm100 Live Chat

10,000 - 50,000 downloads

Pros
  • Friendly UI
  • Good-looking layout
  • Ease of use
  • Original
Cons
  • Business-oriented
  • You need Comm100 account
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Expert's Review
7.0
Great

"Chat with your customers"

Reviewed by / Jul 16, 2012

Comm100 Live Chat is the mobile app of the well-known online customer communication service

Online business is all about visitors or online customers. Comm100 is a customer service that provides customer communication software. They also provide you info about who's visiting your site and your customer performance.

This app allows Comm100 clients to chat live with their visitors.

Thus, you need to be a Comm100 client to use it, since first time you launch it you'll need to type your site ID, e-mail and password. Once done, you'll have access to a really useful tool to improve your customers satisfaction: a real-time chat to solve their questions and hear their complaints.

The app is cross-platform (iOS, BB, Windows Phone, Symbian and, obviously, Android) and provides tools to track, monitor and communicate with site visitors in real time. It includes features such as visitor monitor, intelligent chat invitation, comprehensive reports, customer rating, customization... and many more.

Set in an user-friendly interface and good-looking layout, this is one of those innovative apps that change the way you manage your business. Recommendable.

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Developer's original description available here
Comm100 Live Chat Android App is designed for you to chat with your website visitors on your Android smartphones and tablets so that you can keep engaging your customers while on the go.

Key Features:

Smooth Chat Experience: mobile friendly chat interfaces, multiple concurrent chats, canned messages, chat history checking, chat transfer & join, etc.

Visitor Monitoring & Tracking: View all-round real time visitor information including location, referral page, search keyword, navigation path, current page, visit duration, visit times and many more.

Proactive Chat Invitation: Send chat invitations to selected website visitors with personalized messages, be it a simple greeting, a help offer or a product recommendation.

Push Notifications: Receive push notifications when there is a new visitor, a new chat request, a new message, a chat being transferred to you or when a chat is ended while the app is working in the background.

New to Comm100 Live Chat? Sign up at: https://www.comm100.com/livechat/

Recently changed in this version

Optimized the performance of the app and other minor fixes and tweaks.


Lists with Comm100 Live Chat

Some lists where this application appears: Reviewed by Emmanuel Lund.

Comments and ratings for Comm100 Live Chat
  • (64)

    by Saiket Biswas on 01/10/2013

    Its working fine. But only one issue; i am unable to disable vibration in chat request when in settings I already select not to vibrate. I only want sound notification not the vibration. I am using Android 4.2.2. Hope it will be fixed soon.

  • (64)

    by Mehboob Charania on 05/06/2013

    Using from last 2 years. Completely satisfied. Will recommend to try.

  • (64)

    by Mohammad Saqib Ahmad Bhatti on 29/05/2013

    It is better than before, now showing on top bar if running

  • (64)

    by Scott Neader on 15/03/2013

    With 6.2.1, it finally stays connected, even when running in the background. Thanks Comm100!!!

  • (64)

    by Walter Fuentes on 15/03/2013

    So so very plain interface

  • (64)

    by John Ryan on 03/03/2013

    Found a trick on my phone to keep it logged on instead of havin it in the background just have it runnin on same window works for me

  • (64)

    by Jonty Stephan on 13/01/2013

    Please fix the timeout bug, it constantly logs out when running in the background which really makes this application useless.