Online business is all about visitors or online customers. Comm100 is a customer service that provides customer communication software. They also provide you info about who's visiting your site and your customer performance.
This app allows Comm100 clients to chat live with their visitors.
Thus, you need to be a Comm100 client to use it, since first time you launch it you'll need to type your site ID, e-mail and password. Once done, you'll have access to a really useful tool to improve your customers satisfaction: a real-time chat to solve their questions and hear their complaints.
The app is cross-platform (iOS, BB, Windows Phone, Symbian and, obviously, Android) and provides tools to track, monitor and communicate with site visitors in real time. It includes features such as visitor monitor, intelligent chat invitation, comprehensive reports, customer rating, customization... and many more.
Set in an user-friendly interface and good-looking layout, this is one of those innovative apps that change the way you manage your business. Recommendable.
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by Emmanuel , Appszoom
Jul 16, 2012