(3 stars)


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10,000 - 50,000 downloads

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For those pesky potholes, damaged street signs, and other local problems that get you down, the DC311 app makes reporting a problem easier than ever. This Android phone, and tablet compatible, app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures to accompany your request. The mobile app can also be used for a variety of other issues such as graffiti, street maintenance, street light issues, damaged trees, parking meters, and bulk collection. Residents can track the status of reports they or other members of the community have submitted.

Tags: dc 311, dc311, dc311.org.

Recently changed in this version

- Improved feedback after comment and status changes
- Improved validation messages during reporting
- Shows archived status for closed issues
- Improved stability and error handling

Comments and ratings for DC311
  • (45 stars)

    by David Gaines on 14/09/2014

    New version greatly improved

  • (45 stars)

    by Simit Bhandari on 05/09/2014

    None of the maps work

  • (45 stars)

    by Garner Marshall on 03/07/2014

    Great application

  • (45 stars)

    by N Wi on 15/06/2014

    No info on how to use. Even if you call. Time waster. Awful.

  • (45 stars)

    by Garrett Hennigan on 10/05/2014

    This app used to be horrendous to use. It would randomly freeze, unexpectedly fail while sending a report, and take 5 taps to do even simple reports. Its still the same tired design, but at least it does the job. The SeeClickFix app does the same thing with a better user experience

  • (45 stars)

    by Dean Housden on 01/05/2014

    Great tool for having services and improving quality of life for DC residents. The Washington DC government seems to be more and more responsive.

  • (45 stars)

    by Jitesh Batra on 13/04/2014

    The app needs some work. Is pretty unintuitive.

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