EService GPS

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EService GPS

by: Econz Wireless | 8.6 4

8.6 Users
rating

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Description

Econz EService is a Mobile Field Service Dispatch and Work Order Management System that works on Smart Phones and Tablets. EService is web-based software that enables a field service team to receive and respond to customer work orders.

EService Features include:

-Simple web based work order dispatch software
-Wireless software that enables a field service team to receive and respond to customer work orders
-GPS Tracking (Location, Movement, Speed, Idle Time, etc.)
-Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)
-Custom and Editable Fields (Work Order Entries)
-EService offers GPS Tracking and is Available on all Wireless Carriers!

Office Dispatch/Service Manager:

With EService management can:
-allocate and dispatch jobs efficiently according to staff availability and location
-assess job status and progress giving them the ability to advise customers if the service worker will be early or late
-invoice for work as soon as a job is completed by exporting job information from EService
-reduce data entry and the errors that result from lost or incorrect paperwork

Field Workers:

This powerful, cost-effective, service enables your field service team to:
-receive and respond to service orders within seconds
-access accurate, up-to-date job and customer information
-provide prompt efficient service to customers
-track and record resources used on a job including parts and labor
-offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService

Classic Web Access Features:
- Security
- Call Taking
- Job Creation
- Assisted Assignment
- Auto- Dispatch
- Job Management
- Work Force Management
- Customer Management
- Search (job#, customers, etc)
- Administration
- Reports

EService Field Client Features:
- Security
- Receive Jobs
- View Jobs Details
- Accept and Reject Jobs
- Update Jobs
- Call Customer
- Add Resources to Jobs
- Complete Jobs
- Work out of Coverage
- Configuration

Econz Wireless products also integrate into over 100 accounting and payroll packages such as:
• ADP Payroll
• Paychex
• Sage MasterBuilder and Timberline
• Kronos
• Ceridian
• QuickBooks
• Xero
• Over 100 more packages…
Econz Wireless can also do custom builds specific to your Company needs. Please contact our offices to discuss further.

Tags: eservice interface , order entry & dispatch

Users review

from 4 reviews

"Great"

8.6

Users activity

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