EService GPS

EService GPS

1,000 - 5,000 downloads

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Econz EService is a Mobile Field Service Dispatch and Work Order Management System that works on Smart Phones and Tablets. EService is web-based software that enables a field service team to receive and respond to customer work orders.

EService Features include:

-Simple web based work order dispatch software
-Wireless software that enables a field service team to receive and respond to customer work orders
-GPS Tracking (Location, Movement, Speed, Idle Time, etc.)
-Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)
-Custom and Editable Fields (Work Order Entries)
-EService offers GPS Tracking and is Available on all Wireless Carriers!

Office Dispatch/Service Manager:

With EService management can:
-allocate and dispatch jobs efficiently according to staff availability and location
-assess job status and progress giving them the ability to advise customers if the service worker will be early or late
-invoice for work as soon as a job is completed by exporting job information from EService
-reduce data entry and the errors that result from lost or incorrect paperwork

Field Workers:

This powerful, cost-effective, service enables your field service team to:
-receive and respond to service orders within seconds
-access accurate, up-to-date job and customer information
-provide prompt efficient service to customers
-track and record resources used on a job including parts and labor
-offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService

Classic Web Access Features:
- Security
- Call Taking
- Job Creation
- Assisted Assignment
- Auto- Dispatch
- Job Management
- Work Force Management
- Customer Management
- Search (job#, customers, etc)
- Administration
- Reports

EService Field Client Features:
- Security
- Receive Jobs
- View Jobs Details
- Accept and Reject Jobs
- Update Jobs
- Call Customer
- Add Resources to Jobs
- Complete Jobs
- Work out of Coverage
- Configuration

Econz Wireless products also integrate into over 100 accounting and payroll packages such as:
•ADP Payroll
•Sage MasterBuilder and Timberline
•Over 100 more packages…
Econz Wireless can also do custom builds specific to your Company needs. Please contact our offices to discuss further.

Tags: eservice interface, order entry & dispatch.

Recently changed in this version

Resolved an issue with Note fields.

Comments and ratings for EService GPS
  • (69 stars)

    by Dayne Mclaughlin on 15/10/2014

    This app allwed me to dispatch job cards to my in the field staff. Monitor their driving distance, time usage and jobs per day. Also my team has started loading parts used and all notes. We have been able to add at least two jobs per tech per week.