As the operator of more than 900 campus stores plus 300 virtual stores across the U.S. and Canada, Follett Higher Education Group’s connections to industry experts, publishers, administration, faculty and students continually influence the company’s strategies, programs and services to ensure delivery of the best campus store today.
The Follett Forward app serves as a point of access to press releases, videos, articles and more looking at the evolution of the higher education industry, course materials choices and classroom technology and how these trends shape bookstore operation and student services.
Follett is dedicated to enhancing education by maximizing student access to affordable course materials choices. As we transition from the bookstore of yesterday to tomorrow’s campus store, Follett’s textbook selection has grown from just new and used print to also include affordable rental and digital options.
As noted by Follett Higher Education Group President Thomas A. Christopher, “Creating new textbook choices for students is a core part of our mission.” Follett rolled out Rent-A-Text, the largest textbook rental program in North America, in 2010 and continues to observe students embrace the up-front savings, on average, of 50 percent or more compared to purchasing new and the flexibility of the program - accepting multiple forms of payment and permitting highlighting and taking notes within the normal wear and tear associated with coursework. Also accounting for the eventual digital tipping point and changing student study habits, Follett’s CafeScribe digital textbook platform promotes savings of 40 – 60 percent off the cost of purchasing new as well as efficient study tools and greater accessibility enabling students to study on multiple devices - anytime, anywhere. More than just a ‘bookstore,’ Follett also strives to meet faculty, staff, student, alumni and community needs with robust selections of computer products, trade books, general books, emblematic clothing, gifts and supplies. To provide unmatched convenience and 24/7 access to the full range of bookstore products, Follett leverages premier service in-store and online via efollett.com.
Follett Higher Education Group, Inc. operates as a subsidiary of Follett Corporation, providing bookstore management services, including academic materials, general merchandise, store design, store promotions, affiliate partnerships and technology. The company was incorporated in 1966 and is based in Oak Brook, Illinois.
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