HP Support Center Mobile
50,000 - 100,000 downloadsAdd this app to your lists
Quickly resolve your issue or find answers using Self Solve:
- Access to mobile optimized content such as Top Issues, Most Accessed documents, Advisories & Bulletins and technical manuals specific to your product.
- Search the HP support knowledge base.
- Bookmark documents to review later.
Check contract and warranty status for your commercial products.
Engage our Chat Agents for assisted support (requires a valid support contract or HP Carepack):
- Chat Support with HP Support Specialists (Service available Worldwide on supported Products - Hours of Support may vary by Product)
Case Management (requires a valid support contract or HP Carepack):
- Create Cases, View Cases notes and updates your cases via the Mobile app.
Download the App and sign-in with your HP Passport ID:
- You’ll be able to import the core products listed in the Contracts and Warranties linked to your HP Passport ID;
- You’ll be able to review recent cases created against the contracts linked to your HP passport and seamlessly engage HP Support resources.
If you want to know more about HP Passport:
– Access https://passport2.hp.com/hppcf/help.do?page=passport&lang=en
Please see http://www.hp.com/services/hpscmobile for more details.
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- Stability improvements and bug fixes.
- Ability to access cases created for a particular HP Passport user id
- View and add notes
- Select cases to 'Watch'
- Enhanced access to Manuals
- Added Suggested Typing
Contracts & Warranties Dashboard
- Contracts and Warranties by expiry date
- Access Contract details including all linked products
- Refresh contract data in the App for single Support Agreement ID
Some lists where this application appears: HP apps.