HP Support Center Mobile

HP Support Center Mobile

50,000 - 100,000 downloads

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The HP Support Center mobile app provides instant access to information, tools and experts via mobile devices from anywhere to keep your technology and business running. The mobile app will bring access to personalized support along with mobility and a simplified user experience for your HP Enterprise Storage products, Networking products, Servers, commercial Printers, commercial laptops and commercial desktops.

Quickly resolve your issue or find answers using Self Solve:
- Access to mobile optimized content such as Top Issues, Most Accessed documents, Advisories & Bulletins and technical manuals specific to your product.
- Search the HP support knowledge base.
- Bookmark documents to review later.

Check contract and warranty status for your commercial products.

Engage our Chat Agents for assisted support (requires a valid support contract or HP Carepack):
- Chat Support with HP Support Specialists (Service available Worldwide on supported Products - Hours of Support may vary by Product)

Case Management (requires a valid support contract or HP Carepack):
- Create Cases, View Cases notes and updates your cases via the Mobile app.

Download the App and sign-in with your HP Passport ID:
- You’ll be able to import the core products listed in the Contracts and Warranties linked to your HP Passport ID;
- You’ll be able to review recent cases created against the contracts linked to your HP passport and seamlessly engage HP Support resources.

If you want to know more about HP Passport:
– Access https://passport2.hp.com/hppcf/help.do?page=passport&lang=en

Please see http://www.hp.com/services/hpscmobile for more details.

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Recently changed in this version

New feature:
In-App notification - Flag the cases you want to track and receive notifications when actions are taken.
Android 4.1 or later
* Redesigned Case Details Screen for better readability along with a refined actions menu.
* Redesigned Case Management - Case flagged / Recent Cases sorted by last update.
* Redesigned Contract details screen - Simplified screen with contract details and products covered on a single page.
* Added Delete imported App data.
* Bug fixes

Lists with HP Support Center Mobile

Some lists where this application appears: HP apps.

Comments and ratings for HP Support Center Mobile
  • (62 stars)

    by T K Hart on 22/03/2014

    Just installed, comments later ...

  • (62 stars)

    by rajesh yelve on 14/03/2014

    Very few years later the law is also

  • (62 stars)

    by aku gedik on 30/12/2013

    wtf ! useless ! no used at all !!!!

  • (62 stars)

    by Tommaso Esmanech on 29/12/2013

    Great job HP

  • (62 stars)

    by Ng Chee Seng on 27/12/2013

    Cannot register passport. Singapore not in country list and many compulsory fields are missing.

  • (62 stars)

    by mehmed bayraktar on 25/12/2013

    Does NOT work. I signed in. It said Download product linked to your hp passport. Whether I say yes or no, it stops with a grayed screen.

  • (62 stars)

    by Jason Sewell on 09/12/2013