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Industry Online Support

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    Industry Online Support

    by: 881 8.6

    8.6 Users
    rating
    FREE DOWNLOAD


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    Description

    With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

    The app supports you, for example, in the following fields:

    • Problem solving during the implementation of a project
    • Troubleshooting of failures
    • Expanding or restructuring your system

    It also provides you with access to the Technical Forum and to further entries created for you by our experts:

    • FAQs
    • Application examples
    • Manuals
    • Certificates
    • Product notes, and many others

    The main functions at a glance:

    • Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
    • Send your product information or entries per e-mail in order to process the information directly at the workstation.
    • Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
    • Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
    • Transfer PDF documents to an external library.
    • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

    More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:

    https://support.industry.siemens.com/cs/ww/en/sc/2067

    To be able to use all features as usual, you need authorizations for the app. The authorizations will only be used when you make use of the function.
    These are the functions and the authorizations required for them.

    Identity:
    To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).

    Read contacts:
    To add a Siemens Contact Person to your own contacts.

    Location:
    To calculate a route to a Siemens Contact Person.

    Photos/media/files:
    Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.

    Camera:
    To scan a product code or attach an image to a support request.

    WLAN connection information:
    For web services data

    Tags: siemens ag 变频器 apk , industry application , industry online support apk , 变频器 siemens ag

    Users review

    from 881 reviews

    "Great"

    8.6

    Users comments

    Harikrishna Banerji

    by Harikrishna Banerji

    Jan 13, 2017  |  "Awesome"

    good

    Mohamed OraBy

    by Mohamed OraBy

    Dec 26, 2016  |  "Awesome"

    Very helpful

    Bhargav Purohit

    by Bhargav Purohit

    Oct 25, 2016  |  "Awesome"

    Awesome...easy to use.. simplified than web view.

    A Google user

    by A Google user

    Oct 12, 2016  |  "Great"

    Thanks.

    unni krishnan

    by unni krishnan

    Oct 05, 2016  |  "Awesome"

    Helpful application

    A Google user

    by A Google user

    Oct 02, 2016  |  "Poor"

    Thanks to simens for quality produts