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IBM Performance 2011
Square Register
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FusionLive
Tradelit
Get mobile access to real-time Voice of the Customer (VoC) solutions from Mindshare Technologies.
This app synchronizes with your Mindshare Platform login, so, whether you’re a manager, director, or executive, you can view the relevant business insights for your daily tasks—in an intuitive mobile environment that’s always up to date.
The highest priority insights for your business, pulled from current customer feedback, are brought to the forefront using an interactive platform built on the latest iteration of Mindshare’s Dashboard tool.
Follow your company’s progress using the full library of Mindshare’s dashboard reporting components, including:
∙ The unit grid (displaying instant alerts, incident management, Coach™ recommendations, and more)
- Explore™ word rankings (text analytics to follow the customer conversation)
- Location and area trends (location performance measured over time)
- Peer comparisons (location performance in side-by-side context)
- Service exceptions (charted by occurrence and layered with insights)
REQUIREMENTS
- Android 2.2 and higher
- Mindshare account configured with: Dashboard 2.0 or Feedback Inbox™
This app synchronizes with your Mindshare Platform login, so, whether you’re a manager, director, or executive, you can view the relevant business insights for your daily tasks—in an intuitive mobile environment that’s always up to date.
The highest priority insights for your business, pulled from current customer feedback, are brought to the forefront using an interactive platform built on the latest iteration of Mindshare’s Dashboard tool.
Follow your company’s progress using the full library of Mindshare’s dashboard reporting components, including:
∙ The unit grid (displaying instant alerts, incident management, Coach™ recommendations, and more)
- Explore™ word rankings (text analytics to follow the customer conversation)
- Location and area trends (location performance measured over time)
- Peer comparisons (location performance in side-by-side context)
- Service exceptions (charted by occurrence and layered with insights)
REQUIREMENTS
- Android 2.2 and higher
- Mindshare account configured with: Dashboard 2.0 or Feedback Inbox™
Recently changed in this version:
Mindshare dashboard
- Location and area trends (location performance measured over time)
- Explore™ word rankings (text analytics to follow the customer conversation)
- Peer comparisons (location performance in side-by-side context)
- Service exceptions (charted by occurrence and layered with insights)
- The unit grid (displaying instant alerts, incident management, Coach™ recommendations, and more)
Full hierarchy dashboard access
New menu and navigation
Few Inbox tweaks
Some bug fixes
Comments and ratings for Mindshare
(56 stars)
by Josh Gaddis on 07/04/2013
Does not work anymore. I sent an email to the rep and no action has been taken..
(56 stars)
by Caleb Hill on 26/01/2013
Only shows inbox, no reports
(56 stars)
by A Google User on 30/12/2012
None of the things the new update claims to do are present. Also, share via SMS does not work. Would be nice to get push notifications for surveys that trigger alerts.RAZR HD.
(56 stars)
by Rick on 14/12/2011
Outstanding app. Makes getting your data so much easier.
(56 stars)
by toddlab on 14/12/2011
Awesome
This app gives me the tools necessary to manage incidents at the store locations.