Mobile Activity Assistant

Mobile Activity Assistant

100 - 500 downloads

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Avaya Mobile Activity Assistant (MAA) allows mobile workers to send and receive actions and notifications. Actions are prioritized by urgency and displayed do that they can be processed by the user in the proper order. Actions include phone calls, text interactions, and requests to conduct a business process.

*** Requires Avaya Notification Solution Server Software ***

*** Requires Android 4.0 or greater on an Android powered phone or tablet. ***

Features:
•Supports Users and Groups via LDAP or Avaya Notification Solution Server database
•Actions and notifications are prioritizes by urgency and importance values
•Actions and notifications may be escalated or reassigned by the sender
•Action labels are configurable to the user domain language and context
•Phone action s include phone number launch to call
•Text interactions
•Business process action requests
•Closed loop notifications
•Action logs
•Simple, intuitive UI
•Wi-Fi communications

Benefits:
•Efficient mobile worker collaboration
•Closed loop communications
•Consolidate multiple devices into one – pager, radio, phone
•Logging supports business process measurement, monitoring, and re-engineering

Languages:
•English (US)

Requirements:
•Compatible with mobile devices supporting the Android 4.2 operating system or later
•Avaya Notification Solution Server software with Avaya Mobile Activity Assistant client licenses

Recently changed in this version

Ability to capture photo or link and attach it to the task (Requires MAA Server upgrade)
Improved API for 3rd party integration (Requires MAA Server upgrade)
Updated Server functionality


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