Your field technicians have critical service information and customer data at their fingertips with Mobile Link Plus
Real-time management With Mobile Link Plus, Field technicians always stay connected and informed, such as new dispatch call and customer information, without having to physically be at the office.
New Service call dispatch is simultaneously synchronized into mobile device.
Access to daily work orders with routing and directions, work order details with service history.
Edit and update work details and status changes.
Request parts on mobile devices.
Repair start and finish time entry.
Field technicians have instant access to technical information and parts search.
Parts search function by model and description through Smart Link’s integrated parts data base is available.
Provide Repair Aid and diagnosis information by model and symptom.
Notice today’s new emergency dispatch to a technician.
you can maximize field technicians’ productivity by optimizing routing and improving accuracy of data entry.
Display service call routes with map and direction.
Technicians can create optimal routes by conveniently adjusting current routes with top and down arrows.
Automatic Serial Number Recognition Feature enables technician to save product’s serial number at Mobile Link Plus to avoid incorrect manual entry.
To use these great features, you have to sign up www.servicelinkplus.com and set up your service operation first.
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