MobileSupport - RemoteCall
50,000 - 100,000 downloadsAdd this app to your lists
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
Mark important areas for the customer to see to communicate certain points more clearly.
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
Tags: remote call service lg, lg remote call service code, remote call service code, lg remote call, lg remote call code, remotecall service lg, remotecall lg, remote call service lg code, lg remote call service, lg remotecall.
v22.214.171.124 (Build 180) : March 10, 2014
v126.96.36.199 (Build 177) : March 3, 2014
v188.8.131.52 (Build 172) : February 16, 2014
v184.108.40.206 (Build 167) : January 10, 2014
v220.127.116.11 (Build 162) : December 10, 2013
v18.104.22.168 (Build 161) : November 20, 2013
v22.214.171.124 (Build 159) : November 18, 2013
v126.96.36.199 (Build 152) : August 14, 2013
v188.8.131.52 (Build 151) : July 26, 2013
v184.108.40.206 (Build 146) : April 30, 2013
v220.127.116.11 (Build 145) : April 22, 2013
v18.104.22.168 (Build 144) : March 31, 2013