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1,000 - 5,000 downloads

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The City of Houston’s myHoustonWater mobile app provides 500,000 Houston Texas residential, commercial, and industrial customers with tools:

• Review and pay their water/sewer/drainage utility bills
• Make and track self- service requests
• View month/daily/hourly water consumption
• Set daily/monthly/leak water consumption threshold alerts
• Chat with a live customer service representative

The Consumption Alert feature offer customers the ability to set a daily and monthly consumption threshold – an amount you choose that represents normal water use for your account. If your daily consumption exceeds the daily threshold on any given day or your monthly trend projects to exceed your monthly threshold, an automated alert will be sent via your notification preference (i.e., app, text, email, or phone call). The consumption alert feature also includes a leak notification option that is based on the register of a continuous flow of water over an extended period of time.

Comments and ratings for myHoustonWater
  • (53 stars)

    by Mz Mika on 20/04/2014

    It does not recognize the '-' dash I have in my email domain. Website takes the '-' dash fine. App states for me to use a valid email.

  • (53 stars)

    by Orquidea Pena on 13/02/2014

  • (53 stars)

    by Diana Cantu on 20/01/2014

    Great App!!

  • (53 stars)

    by Jim Nicholas on 06/01/2014

    myHoustonWater App works like a charm on my Galaxy S2. I enjoy the ease of scheduling payments with the touch of a few buttons from this app. It is feature rich and user-friendly. Only downside is that it is a bit sluggish. Good work team CoH! I look forw

  • (53 stars)

    by Dale Hyde on 10/12/2013

    "Unable to obtain session or account ID number. Try again." That is the error message I get. I shall now uninstall this app as it is worthless for what it is supposed to do.

  • (53 stars)

    by Lizzie Harvill on 07/12/2013

    Worked just fine with Galaxy Note 2. Hopefully they can get this fixed soon.

  • (53 stars)

    by Greg Norris on 20/05/2013

    App seems sluggish, but its main problem is that all screens are blank on my phone.