ServiceBench

ServiceBench

1,000 - 5,000 downloads

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View bigger - ServiceBench for Android screenshot
View bigger - ServiceBench for Android screenshot
View bigger - ServiceBench for Android screenshot
View bigger - ServiceBench for Android screenshot
ServiceBench is the industry leader in dispatching service calls and processing claim submittals to warranty administrators. Service providers who utilize ServiceBench may now access information in the field with the ServiceBench mobile app. Field technicians view their job queue, send and receive job status updates, get turn-by-turn directions to their jobs, and much more.

** Users must have a ServiceBench login and password to use the ServiceBench mobile app.

ServiceBench Mobile synchronizes in-field activities and warranty administration activities to keep everyone up-to-date with daily business operations, allowing you to spend less time in the office and more time doing the things you love.

Who knew managing your business could be so efficient! More Jobs. Higher Profits.

Features:
• View all open jobs or daily schedule
• Update job status
• Reschedule jobs on your device to update ServiceBench immediately
• Turn-by-turn driving directions
• Attach pictures to customer account
• Digital signature capture
• Entitlement and warranty claims check from your device
• Flashlight utility function

Tags: service bench, service bench mobile, servicebench login, free servicebench tablet.

Recently changed in this version

• Push notifications for specific events including technician arrival/departure, job assigned, job rescheduled, and job cancelled
• List all customer contact phone numbers with on-click calling capability
• Service History (part of expanded Entitlement Search results)
• Job details now included on the Job Completion Signature Capture screen
• Problem Description and Service Explanation both now included on Job Details screen
• New Invoice Number field added to Parts Used screen


Comments and ratings for ServiceBench
  • (46 stars)

    by Jody Anderson on 20/02/2014

    This app could be really useful for me. It lets you see all your jobs that are scheduled, so you have all your contact and job info at hand. But, there needs to be a way to manage scheduling and availabilty. That is the main thing I need on the fly to avo

  • (46 stars)

    by Eugene Blackman on 09/01/2014

    I love this app

  • (46 stars)

    by Brad Hurley on 18/10/2013

    This app completely sucks. Mobile support does not exist. They have no clue. I cant even reach them for a refund Might be a scam or fraud

  • (46 stars)

    by John Mungo on 04/09/2013

    One guy here blames Carrier, which is very wrong and misinformed. This is a third party business that has nothing to do with manufactures other than the fact that they pay SB for use. Don't blame manufacturers for this faulty, broken, completely flawed ap

  • (46 stars)

    by Jason Parker on 21/08/2013

    App wont allow me to choose a service administrator.

  • (46 stars)

    by Aaron Miller on 07/08/2013

    This app blows. I want to look up serial numbers and verify warranties on the road. It wants me to select service administrator, but it wont let me select service administrator
    Please fix, would be a cool app instead of it taking me 5 minutes to log onto

  • (46 stars)

    by Corey Morgan on 12/07/2013

    Has a few scroll bugs after locking phone, but has eliminated paper from my installs. Cant "limit background progress" in developer options and still take pics inside the program. No biggie. Overall a great experience and saves me a lot of paper and tim