ViewPoint Mobile

ViewPoint Mobile

FREE

(2 stars)

(51)


Download for Android Like

5,000 - 10,000 downloads

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Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure corporate directory services, mobile messaging and real-time availability for your entire organization from any Android device optimized for Android 4+ devices.

Enhanced Call Handling
• Place calls over data networks using the integrated softphone, or use your cellular number
• Single phone number for all your inbound and outbound calls
• Call redirect - seamless move active calls between devices
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes

Simplified Contact Management
• Single view into company directory, public and private groups and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Utilize custom personal statuses

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy look-up

Tags: 2.3 mobile applications, viewpoint field work office.

Recently changed in this version

- Minor bug fixes


Comments and ratings for ViewPoint Mobile
  • (37 stars)

    by jeff thomas on 23/07/2014

    Really good stuff

  • (37 stars)

    by Tim Brooks on 17/07/2014

    Excellent work keep the updates coming Vertical!

  • (37 stars)

    by Paul Cody on 12/05/2014

    Sooooo easy to use.

  • (37 stars)

    by Richard Medeiros on 20/03/2014

    Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no lost call. Naturally you could use any wifi it is encrypted so it is safe too. This is a gotta have....

  • (37 stars)

    by David Roberts on 23/01/2014

    Does most everything the local Viewpoint app does. Taking calls now via data network just like an extension or my desk phone. When doing so, calls are still tracked, logged, recorded, etc. by the core Wave platform which is awesome. I can quickly IM the office which is also logged for admins. Integration with Exchange and/or Outlook is very solid. We are currently on Exchange 2010 and going to 201

  • (37 stars)

    by Rich Medeiros on 09/01/2014

    Good work........

  • (37 stars)

    by Sue Medeiros-Bartlett on 08/01/2014

    Easy to use. Keeps me connected to my business when I need to be, wherever I am. I can be part of a call center, or be part of a confrence call by using my mobility application and not my cell phone number. No forwarding, just simple routing however I choose.

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