Do you have app related questions?Ask the Appszoom team and get a personalized answer within 24hrs!X Close
Ask the Appszoom Team
Ask your mobile related question and a member of the Appszoom Team will answer you within 24 hours. If it's the weekend, we may need a little bit longer.
Some examples of questions we answered:
Oops! something went wrong
Thank youWe'll get back to you as soon as possible
Thanks for your question
To make sure you get your personalised answer, please login here, it'll take just a few seconds
10,000 - 50,000 downloads
by cereus lee on 27/06/2014
by Omar Rivera on 24/06/2014
by JACOB KLAUS on 30/04/2014
Unable to import profile. No support.
by Sean Vinsick on 24/04/2014
I tap connect enter credentials but server doesn't respond. I'm using the same configuration I use for shrewsoft.
by Patrik Kernstock on 08/04/2014
Not possible to select app from "open with" menu (same problem like other users). Please fix it.
by Chris Harbison on 26/03/2014
Why do I need a file emailed to me?? I have my server and account credentials, why can't I just enter them??
by Ben Howell on 25/02/2014
Cannot open profile. I very poor watchguard.
by Doug Terborg on 04/02/2014
Like others, I experienced the same issue trying to import a VPN configuration. My phone will not allow me to open the exported VPN profile, and the developers made the serious error of not offering a File-Open option.
by Drew McEwan on 09/01/2014
Downloaded hoping to use with admin profile provided by SYS admin as wgx file. Installs fine but no menu options button or anything to use inside app Very disappointed can't use nexus device with company VPN profile Please fix software for nexus 7 running 4.4.2
by Geoffrey Phillips on 14/10/2013
Download the configuration file your XTM device, open a file manager and navigate to your "Downloads" folder to open the .wgm file from there. I used ASTRO File Manager (free) and it worked immediately. The connection does seem to drop more often than on a laptop, but it's solid enough to be useable. Watchguard - why doesn't this app open .wgm files by default? I've not had any luck connec
by rommel hilario on 24/09/2013
by Reggie Torres on 19/09/2013
The app imported successfully, but my vpn drops literally every couple of minutes. I have extensive testing using the built in android ipsec vpn and that works great across the board. I recommend everbody follow WG guide for configuring android; this app is too buggy. Shame though, because its convenient. On good wifi, it doesnt drop as often. But it still disconnects sporadically.
by Michael Kostis on 12/09/2013
Make sure you use the wgm file and not the wgx. Now I just have to get it to connect...
by Jon Joyce on 13/08/2013
Had to manually copy the wgm file to my sd card because it wouldn't open properly from Gmail. Even once across it didn't connect sadly so I just set up a PPTP connection instead
by Ben James on 29/07/2013
Why is there no Mobile VPN with SSL version of this client? It is available for other platforms but Android seems to have been left out!