Call Control for BroadWorks

Call Control for BroadWorks


(4 stars)


Download for Android Like

1,000 - 5,000 downloads

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View bigger - Call Control for BroadWorks for Android screenshot
View bigger - Call Control for BroadWorks for Android screenshot
View bigger - Call Control for BroadWorks for Android screenshot
View bigger - Call Control for BroadWorks for Android screenshot
Call Control for BroadWorks allows you to originate calls from your Android phone through your BroadSoft BroadWorks powered desk phone and enables easy control of Remote Office, BroadWorks Anywhere, DND and Call Forwarding settings while on the move. If used with an account that is a member of a Call Center, joining/unjoining and control of the Agent ACD State is also possible.

IMPORTANT: Call Control requires service from a BroadWorks powered service provider and the account must include the following services
- BroadWorks Anywhere
- Remote Office
- CommPilot Express
- Simultaneous Ring Personal
- Calling Line ID Delivery Blocking
- Do Not Disturb
- Call Forwarding - Always
- Call Forwarding - No Answer
- Call Forwarding - Not Reachable
- Call Forwarding - Busy
- Basic Call Logs
- Client Call Control*
- Voice Messaging
- Call Recording
in order to benefit fully from this app.

* Without "Client Call Control" call initiation is not possible.

Note that the default port for OCI/CAP communication is 2208 - or 2209 if SSL is enabled.

Regarding ICS / Ice Cream Sandwich & Jelly Bean:
The app works well on Ice Cream Sandwich (4.0) and Jelly Bean (4.1, 4.2 and 4.2.1)- there are however some manufacturers that are a bit sloppy getting the device profiles updated, resulting in erroneously listing of apps not being compatible. If you have a 4.0/4.1/4.2 based device and the app is listed as incompatible, please contact support for a workaround.

If you have any other question, please do not hesitate to contact

Tags: call control api, simultaneous ring, call block not reachable, call control broadsoft, not reachable software, call blocker app with not reachable, how to block call not reachable, dial through, not reachable application, for showing not reachable during call.

Recently changed in this version

1.09 2836
- fixed XML parse error on R21 systems when signing in
- connectivity fix for android5
1.09 2832
- fixed XML parse error on R16 systems when signing in
1.09 2830
- added support for Call Recording setting
- added tab for Personal directory
- misc. UI improvements and improved error handling

Comments and ratings for Call Control for BroadWorks
  • (67 stars)

    by Ken Smith on 12/06/2014

    It is a little complex, but that is probably because it does so much.

  • (67 stars)

    by Adam Brotherson on 10/03/2014

  • (67 stars)

    by Aaron Meder on 22/02/2014

    Works great with Swisscom Business Connect in Switzerland! Would be nice if the UI would be updated to match the Android Holo style though.

  • (67 stars)

    by Ben Borenstein on 07/09/2013

    This application works beautifully and does exactly what it should. I had one small problem and the developer took care of it immediately. The best support you can get! Well done!

  • (67 stars)

    by Jenni Williams on 23/08/2013

    I can't give a good or bad review because I was never able to get the app to make a call. My provider login was verified and the status said ready but I couldn't make calls. I suspect it is my provider's issue though.

  • (67 stars)

    by Alex Fraundorf on 13/02/2013

    This app was recommended by our phone vendor, and it is great. The author's customer support is quick and extremely helpful. Thank you very much!