Ooma Mobile HD




Ooma has recently changed the way passwords are handled with the Ooma Mobile app. Please read the below carefully.

- If you are an existing Ooma Mobile app user, your current system-generated password will continue to work. The next time you change or reset your My Ooma password, your mobile app password will be set to be the same as your My Ooma password. Also, if you disable and re-enable the Ooma Mobile app setting within My Ooma, your mobile app password will also be set to be the same as your My Ooma password.

- If you are a new mobile app user, use your My Ooma password to login.

In either case, your Ooma Mobile username will be your main Ooma phone number with a 1 in the front (e.g. "16505551212")


Introducing Ooma Mobile HD, an application that lets Ooma customers make U.S. and international calls from your Android phone. Phone calls made using the application are transmitted over the device's Internet connection (via either Wi-Fi or 3G), so you do not need or use minutes from a cellular voice plan to make phone calls.

With Ooma PureVoice HD technology, Ooma Mobile delivers great voice quality without using a lot of bandwidth - very important when calling over 3G. Even better, if you're calling an Ooma customer with an Ooma Telo, your call will be connected in HD to bring you the most natural and lifelike calling experience available. You'll even have access to all the contacts on your device so you won't have to look up numbers to save minutes from your cellular voice plan.

To use Ooma Mobile, follow these instructions:

1. Purchase the application from the Android Market
2. Go to https://my.ooma.com/mobile to retrieve your Ooma Mobile username and password
3. Start the application on your device and enter your Ooma Mobile username and password

That's it! Now you're ready to make phone calls anywhere in the world. Calls to Ooma phone numbers are FREE while other U.S. numbers cost just 1.9¢ per minute. With competitive pay-as-you-go international calling rates (see http://www.ooma.com/products/international-rates), and the option to subscribe to calling plans where you can call for as low as ½¢ per minute, Ooma Mobile can help you save a bundle on your cell phone bill! As an added advantage, you can manage your Ooma account online via an interface that's been redesigned to be optimized on your phone.

Save on minutes -- Save money by making calls over your Internet connection so you use fewer cell phone minutes
Call overseas -- Save up to 90% on international calls with our low international rates
No coverage, no problem -- Avoid roaming charges by calling over Wi-Fi, even if you're travelling abroad
Be yourself -- Calls made using Ooma Mobile show the caller-ID of your Ooma account
Free calling to Ooma subscribers -- Call any Ooma phone number and talk for as long as you want for FREE
Free minutes each month -- Ooma Premier subscribers receive 250 minutes of free calling to U.S. numbers every month
HD Voice support -- Call any Ooma Telo and enjoy the stunning clarity of Ooma HD Voice
Manage your account from anywhere -- Built-in access to your My Ooma account lets you manage your account no matter where you are

For more information about Ooma Mobile, please see our FAQ: http://www.ooma.com/app/support/ooma-mobile-hd-faq


Use of the Ooma Mobile application REQUIRES an Ooma account and a prepaid calling balance.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Mobile over 3G/4G, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Mobile over their 3G/4G network.

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