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Telkomsel Care

Telkomsel Care

PT. Mobile Solution

5,000 - 10,000 downloads

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Telkomsel Care is a self service application to help Telkomsel’s customer manage their account information and profile, modify the subscription data, add/remove features and give comments/ feedback.

How to use:
It’s just so simple. Log on to “customer service” menu with customer’s cell phone number and PIN. If customer hasn’t got PIN yet, just send text to 111 (kartuHALO) or 116 (SimPATI and AS), with format:
PIN(space)Date of Birth(DD/MM/YYYY)
Or retrieve your PIN through https://my.telkomsel.com

This app enables Telkomsel’s customer to get latest information about his billing, Telkomsel POIN, customer profile (PUK number), active features, etc. Customer can also manage kartuHALO package, activate various features or VAS (from basic feature to broadband activation), request to unblock his account due to finance reason, change electronic billing address, etc. Questions/ comments/feedback about Telkomsel products/services can be submit through feedback menu.

Tags: telkomsel customer service puk, puk telkomsel, call center telkomsel puk 2013, telkomsel simpati customer service, telkomsel care center.

Comments and ratings for Telkomsel Care

  • (59 stars)

    by Bayu Bagus on 12/04/2013

    Yg dibutuhn app spt ini ya fiturnya spt app bimatri. Appnya msh klah jauh untuk tingkat prushaan sebesar telkomsel.

  • (59 stars)

    by Amos Parapak on 10/04/2013

    Tidak bisa keluar dari aplikasi ini apabila tombol back pada handphone di tekan (tidak ada menu close). Masih banyak bug

  • (59 stars)

    by Rein Buffet on 07/04/2013

    Satu kata aplikasi ini sampah...

  • (59 stars)

    by Windi Primiadhi on 06/04/2013

    Berfungsi dengan baik walaupun harus download diulang sampai 2 kali & dibantu dengan WIFI, cuma untuk login kog ditolak sama 116 ya ??

  • (59 stars)

    by Perdina Sidika on 29/03/2013

    Mau pindah menu loading lama, mau buka menu lain disuruh nunggu 5 menit lagi, tapi lumayan sih ada usaha buat care ke pelanggannya.

  • (59 stars)

    by Abdurrab Usman on 26/03/2013

    Aplikasi aneh, ga bermanfaat sama sekali

  • (59 stars)

    by A Google User on 22/03/2013

    Ane make d ace 2 standart/no oprek msh sering force close, kadang mental lg ke homescreen, dah gitu gk bsa exit, gk ada option exit, pke tmbol back jg gk bsa :tepok_jidat: ane ngrti bikin aplikasi gk gampng, tpi tuk op skls telkomsel yg penghargaannya pln