ViewPoint Mobile

ViewPoint Mobile

1,000 - 5,000 downloads

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Description
Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure corporate directory services, mobile messaging and real-time availability for your entire organization from any Android device optimized for Android 4+ devices.

Simplified Contact Management
• Single view into corporate directory and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Real-time customizable personal status

Enhanced Call Handling
• Single-number contact for all inbound and outbound calls
• Personalize call handling based on caller, time of day, favorites and more
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup

Tags: 23 mobile applications, viewpoint field work office.

Recently changed in this version

ViewPoint Mobile 2.1 adds the following great new features:
• Call Redirect – Move an active call to another device
• ViewPoint Groups – Filter your directory to specific groups
• New widget design
• Use ViewPoint to call phone numbers from other apps
• Prevention of screen lock during calls
• Improved call drop and auto-reconnect experience
• Copy and paste for dial pad

Additional SIP softphone capabilities supported with Wave 4.5

2.1.0 build 1117 includes additional minor bug fixes.


Last activity on ViewPoint Mobile
Comments and ratings for ViewPoint Mobile
  • (59 stars)

    by Paul Cody on 12/05/2014

    Sooooo easy to use.

  • (59 stars)

    by Richard Medeiros on 20/03/2014

    Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no

  • (59 stars)

    by David Roberts on 23/01/2014

    Does most everything the local Viewpoint app does. Taking calls now via data network just like an extension or my desk phone. When doing so, calls are still tracked, logged, recorded, etc. by the core Wave platform which is awesome. I can quickly IM the o

  • (59 stars)

    by Rich Medeiros on 09/01/2014

    Good work........

  • (59 stars)

    by Sue Medeiros-Bartlett on 08/01/2014

    Easy to use. Keeps me connected to my business when I need to be, wherever I am. I can be part of a call center, or be part of a confrence call by using my mobility application and not my cell phone number. No forwarding, just simple routing however I cho

  • (59 stars)

    by Adam Lannan on 08/01/2014

    Major battery usage. Widget has issue where im icon switches from on to off like a strobe light. Impossible to keep this app installed with the amount of battery usage.

  • (59 stars)

    by Susan Bartlett on 16/01/2013

    Feature rich mobile app to keep me connected to my customers & inside staff. Easy to use.