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NHCA CMAA study guide

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    NHCA CMAA study guide

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    Certified Medical Administrative Assistant
    Study Guide
    The Medical Assistant.
    Duties and Responsibilities.
    Medical Law .
    Medical Profession Liability.
    The Patient Care Partnership (Patient’s Bill of Rights).
    The HIPAA Patient Privacy Rule
    Legal Terms.
    Communication.
    Phone Etiquette .
    Verbal and Nonverbal Communication .
    Respect.
    Scheduling.
    Appointment Books.
    Appointment Setting
    Types of Scheduling .
    Scheduling New Patients
    Scheduling Established Patients .
    Scheduling Conflicts.
    Letter Writing.
    Mail Processing.
    Incoming Mail.
    Outgoing Mail.
    Health Insurance .
    Verification of Insurance Benefits.
    Insurance Terms.
    Medical Records Management .
    Creating a Medical Record .
    Filing.
    Indexing.
    Alphabetical Filing.
    Numerical Filing .
    Subject Filing.
    Tickler File.
    Medical Terminology
    National Healthcareer Association Certified Medical Administrative Assistant CMAA Study Guide Eb
    The Medical Ass

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