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You can visit us at sky.com/skyplusapphelp or contact us via email@example.com if you would like to suggest new features or need any help.
For all Android users (OS 2.2 and above)
•TV GUIDE - Full seven day listings for all your Sky TV channels.
•REMOTE RECORD – Set your Sky+ box to record your favourite TV programmes on the move.
•SERIES LINK –Record an entire TV series with a touch of button and don’t miss an episode again (you’ll need a Sky+HD box).
•ENHANCED SEARCH – Search for shows, movies, actors, sports, channels and more
•OTHER AIRINGS – Quickly see when else a show is airing to help you avoid any clashes.
•RECOMMENDATIONS – View programmes you may also like.
•FAVOURITES – Create your own TV Guide, by saving your favourite channels.
•Discover More – now available on Android phones and tablets, actor and programme info on shows, see topics that are trending, tweet about a show and post to Facebook from the app.
And when the tablet/mobile is connected to the same broadband network as the Sky+HD box you’ll also have these enhanced features:
•REMOTE CONTROL – Swipe to rewind, & fast forward, tap to pause / play what you’re watching on your TV. Swipe up or down to change channels, or if you know the channel number just type it in.
•PLANNER MANAGEMENT - See and manage all your recordings in your Planner, view them by genre, add a series link or delete a programme you no longer want all without interrupting viewing on the TV. Once you’ve found a show you want, just press Watch and it will start playing on your TV.
•ON DEMAND: Browse the full on demand service and download programmes to a compatible Sky+HD box.
•RECORDING HELP - When several programmes you want to record at once clash, the app will suggest a solution.
To use the enhanced features you will need a compatible Sky+HD box and to connect your box to your broadband router either with an Ethernet cable or a Wireless Connector. Then make sure your Android device (OS 2.2 and above) is on the same broadband network. You do not need an HD subscription. Please see the Help section of the app for more details.
In order to use Remote Record you will need to register your Sky iD with the service at sky.com/remoterecord and simply follow the instructions. Please note that requests require 30 minutes notice before the start of recording.
Series Link is only available to customers with a compatible Sky+HD box.
All recordings are FREE, however mobile network and/or Wi-Fi charges may apply.
If you need help, please visit our help forum: sky.com/skyplusapphelp
If you’re having issues with Remote Record or connecting the app to your Sky+HD box please visit our dedicated help pages;
You can also drop us a line if you experience any problems. Our email address is firstname.lastname@example.org
Sky’s privacy notice explains how Sky uses your information. You can view this notice:
The terms and conditions have been amended to reflect the recent changes in the app. Please read them carefully before using the app.
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We’ve made some changes to the settings of the app to enable us to switch on some new features in a few weeks. Once these have been switched on and you have the latest software update on your Sky+HD box you’ll be able to:
- Download On Demand shows to your Sky+HD box when you’re out and about
- Browse the Showcase section of On Demand when you’re not at home
You’ll get a message in the Sky+ app when these have been activated and you can start using them.
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