Bank of Scotland Mobile Bank

Bank of Scotland Mobile Bank

100,000 - 500,000 downloads

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You can now Pay a Contact and view and activate Everyday Offers through this update to the app we launched in January, that’s faster, easier to use, and very secure.

What’s new in our app?

Pay a Contact – The new, easy way to send and receive payments between friends and family using just a mobile number. We’ll show you how to set up Pay a Contact once you’ve registered the app.

Everyday Offers – Click. Shop. Enjoy. You can now activate offers while out and about – so you earn as you spend and see your total cashback earned.

Express Login - You can still log in to Mobile Banking with just 3 characters from your memorable information. You'll need to register your device the first time you use the new app, to create a secure link between your unique Internet Banking profile and your mobile device. It takes just a few minutes and you’ll only need to do it once for each device. If you’ve already done this, you don’t need to do it again.

Our new app also has the most common features you’re used to, so you can:
- Check the balances on your UK personal accounts
- Transfer funds between your eligible accounts
- Make payments to new and existing recipients
- View full transaction histories
- Find your nearest Bank of Scotland branch or ATM, or LINK ATM.

What you’ll need to register
- Android device running at least Android 2.3
- Data access on your device (either Wi-Fi or cellular)
- A Bank of Scotland UK personal account and an Internet Banking username, password and memorable information
- An up-to-date phone number that you’ve registered with us, so we can reach you while you register your device (If you haven’t registered one, we’ll need to send you a letter to complete the process. You can still use Mobile Banking on your mobile browser while you wait for this to arrive.)

Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy. We also have a banking guarantee that ensures you won’t be out-of-pocket if you're a victim of online fraud. For the vast majority of our customers, this situation will never arise, especially if you take a few simple steps to protect yourself online. Find our full Fraud Guarantee and security guidelines at http://mobile.bankofscotland.co.uk/mbank/security.html

Important information
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.

Everyday Offers is available to Bank of Scotland bank account customers aged 18+. Other terms and conditions apply.

We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.

The Branch/ATM finder uses location based services. We, LINK Scheme, Google and/or Apple may access data about your location (i.e. GPS signals from your mobile device) which can be used to approximate your location (such as your mobile ID).

We know security is important to you and we want you to feel safe online. Emails from us will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from BANKOFSCOT and quote the last four digits of your account number.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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Recently changed in this version

You can now view and activate Everyday Offers and use the app to Pay a Contact.

Pay a Contact is the new, easy way to send and receive payments between friends and family using just a mobile number.

Everyday Offers – Click. Shop. Enjoy. You can now activate offers while out and about – so you earn as you spend and see your total cashback earned.


Comments and ratings for Bank of Scotland Mobile Bank
  • (66 stars)

    by Del Lins on 01/08/2014

    Works very well on phone (moto g 4g) and samsung tab 3 8".

  • (66 stars)

    by Jay T on 31/07/2014

    Although they are registered for payment. Rubbish.

  • (66 stars)

    by Jennifer Gray on 31/07/2014

    Does crash sometimes but its great to check your account when workimg.

  • (66 stars)

    by Gordon Stewart on 31/07/2014

    Does what I need

  • (66 stars)

    by Janet Cook on 31/07/2014

    Does what I need it to do.

  • (66 stars)

    by Michelle McAllister on 31/07/2014

    Love the ease of logon and feels really secure. So easy to make payments. Excellent!

  • (66 stars)

    by Matthew Turgoose on 31/07/2014

    I love this app, it's so much more user friendly compared to the old app.