Bank of Scotland Mobile Bank

Bank of Scotland Mobile Bank

100,000 - 500,000 downloads

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You will not be able to use our app on a rooted device.

This update fixes issues with our app on some Android Lollipop devices.

For Android versions earlier than Lollipop: We are aware that customers with ART (Android runtime) enabled on their device may experience issues when using this app. If you are affected by this, please disable ART in your device settings.

We’ve listened to feedback and you can now manage Direct Debits and standing orders on your phone with our Mobile Banking app.

For Direct Debits, you can:
- View and Cancel Direct Debits

For standing orders, you can:
- Set up New, View, Amend or Delete existing standing orders

What else can you do with this app?
Pay a Contact – The easy way to send and receive payments using just a mobile number.

Everyday Offers – Click. Shop. Enjoy. View and activate offers while out and about.

You can still log in to Mobile Banking using just 3 characters from your memorable information. You'll need to register your device the first time you use the app, to create a secure link between your unique Internet Banking profile and your mobile device. You’ll only need to do it once for each device you use. If you’ve already done this, you won’t need to do it again with any updates.

Our app also has the most common features you’re used to, so you can:
- Check balances on UK accounts
- Transfer funds between eligible accounts
- Make payments to new and existing recipients
- View full transaction histories
- Find your nearest Bank of Scotland branch or ATM, or LINK ATM

What you’ll need to register:
- Android device running at least Android 2.3
- Data access on your device
- Bank of Scotland UK personal account with Internet Banking username, password and memorable information
- Up-to-date phone number that you’ve registered with us, so we can reach you while you register your device. (If you haven’t registered one, we’ll need to send you a letter to complete the process. You can still use Mobile Banking on your mobile browser until this arrives.)

Keeping you safe online
We use the latest security measures to protect your money, personal information and privacy. We also have a banking guarantee that ensures you won’t be out-of-pocket if you're a victim of online fraud. Take a few simple steps to protect yourself online. Find our full Fraud Guarantee and security guidelines at http://mobile.bankofscotland.co.uk/mbank/security.html

Important information
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.

Everyday Offers is available to Bank of Scotland bank account customers aged 18+. Merchant offers and cashback amounts vary. Other terms and conditions apply.

We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.

The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID).

We know security is important to you and we want you to feel safe online. Emails from us will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from BANKOFSCOT and quote the last four digits of your account number.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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Recently changed in this version

A number of bugs have been fixed with this version of the Mobile Banking app.

This version now supports devices running Android Lollipop (OS V5.0).

You won’t be able to use this app on a rooted device.


Comments and ratings for Bank of Scotland Mobile Bank
  • (66 stars)

    by Audrey Gray on 23/12/2014

    I came to complain about the inability to see pending transactions but I see the previous two comments have beaten me to it. I was told over the telephone that these are available with the app but that's clearly not true. Fix this please.

  • (66 stars)

    by Nicola Mcconville on 23/12/2014

    Makes online banking so easy. Love this!

  • (66 stars)

    by Zeshan Ahmed on 22/12/2014

    Easy and quick to use

  • (66 stars)

    by Rachel Willmot on 22/12/2014

    Very easy to use and set up. Would also like pending transactions but otherwise no fault

  • (66 stars)

    by James Allan on 22/12/2014

    Seems legit.

  • (66 stars)

    by Ceri_Rambling_Redhead on 22/12/2014

    Love this app. Its so easy to use.

  • (66 stars)

    by RON MUIR on 22/12/2014

    Really good