Bank of Scotland Mobile Bank
100,000 - 500,000 downloadsAdd this app to your lists
We’ve completely redesigned our app to make it faster and easier to use – with enhanced functionality, additional security features and improved login.
As part of our phased rollout, our new app has now been rolled out to customers on Android 4.1 and above.
We aim to extend the new app’s availability down to Android 2.3 in the near future. Until then, customers with older versions of Android (from v 2.3) can still download our previous app. When you click on this page to install, Google Play automatically identifies the right version. Support for the older app is available at http://mobile.bankofscotland.co.uk/index.html
The new app has the most common features you’re used to:
- Check the balances and transaction histories on your UK personal accounts
- Transfer funds between your eligible accounts
- Make payments to new and existing recipients
- Find your nearest Bank of Scotland branch or ATM, or LINK ATM
What’s in our new app?
Our app has been completely redesigned, with improved look and usability, and now allows you to log in using just three characters from your memorable information. To enable Express Login, we install a device enrolment token on your device and you'll need to register your device the first time you use the app. This creates a secure link between your unique Internet Banking profile and your mobile device. It takes a few minutes, and means that only you will be able to use the app to log in on your device.
The app won’t work on rooted devices.
What you’ll need to register:
- Android device running at least Android 4.1
- Data access on your device
- Bank of Scotland UK personal account with Internet Banking username, password and memorable information
- Up-to-date phone number that you’ve registered with us, so we can reach you while you register your device (If you haven’t registered one, we’ll need to send you a letter to complete the process. You can still use Mobile Banking on your mobile browser until this arrives.)
Keeping you safe online
We use the latest security measures to protect your money, personal information and privacy. We also have a banking guarantee that ensures you won’t be out-of-pocket if you're a victim of online fraud.
To help protect yourself online
- Treat mobile security as seriously as you treat security on your computer
- Switch off Bluetooth when you’re not using it
- Use your mobile phone’s security features, such as setting up a PIN
We don't charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. Mobile Banking is available to our UK personal Internet Banking customers. Terms and conditions apply.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes to help us fix bugs and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and/or Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID). We also request access to your contacts so that you can add the phone number of a branch to your mobile contact list.
We know security is important to you and we want you to feel safe online. Emails from us will always greet you personally using your title and surname and include either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. For text alerts, check they come from BANKOFSCOT and quote the last four digits of your account number.
Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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*** This app won’t work on rooted devices ***
We’ve completely rebuilt our app for Android 4.1 and above, so it’s faster and easier to use, and very secure.
The first time you use it, we’ll install a device enrolment token on your device. You'll need to take a few minutes to register with us to create a secure link between your Internet Banking profile and device. You only need to register devices once. Having registered, you’ll need just 3 characters of your Memorable Information to log in.