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RBS Citizens, N.A.
500,000 - 1,000,000 downloads
by Spencer R Day on 11/04/2015
The picture taking function no longer works well. Strangely, the early versions worked perfectly, but now the 'powered by Mitek' function first decides that you're not holding the camera still, displays an error message, then upon retrying, it takes the picture anyway. Also it asks if the picture is OK to use. The older versions just snapped the picture and you were done! What was wrong with that?
by Lynne Taborn on 11/04/2015
It is so easy and secure I don't have to worry. Switching to Citizens Bank is the best thing I've done in a while
by Simone Cingel on 10/04/2015
The app constantly has problems with the login. I run into this problem often and find it annoying. Once the app is opened, I have no issues.
by Melissa Frisbie on 08/04/2015
Half of the time I try to use this app it Will never take or accept pictures of my checks. It's annoying. I just spent 2 different attempts of at least 20 minutes in different lighting and surfaces each trying to deposit my checks. It still won't work. My camera takes good pictures but for some reason your app makes them lousy and unclear. Very frustrating. It has worked for me before but it's ver
by Tracey Kash on 05/04/2015
Since the update mobile deposit doesn't work. Fix it!!!
by Wendy Miner on 05/04/2015
by Kathleen Forlini on 04/04/2015
Citizens bank app
by Rob NY on 03/04/2015
The mobile deposit tool in this app still fails on my AT&T Samsung Rugby Pro even after the latest update. This app, specifically the mobile deposit tool, refuses to allow the back image of a check to be displayed and accepted after the picture is taken. It just keeps cycling back to the front image of the check. The remaining app tools all function properly for me.
by Brandon Schaeffer on 03/04/2015
Gives Error about not reading check writing on outside or something. Picture is perfect... caused by recent update
by Aaron Weintraub on 02/04/2015
Updated: Working great now, thank you! Please add deposit by photo. This is standard for mobile banking.
by Matt Mcdonough on 02/04/2015
This app sucks. Mobile deposit used to work, now it gets stuck in a loop forcing you to take a picture of the back of your check over and over. I wanted to like this app, but the truth is, it just doesn't work.
by mike gion on 01/04/2015
Cannot do mobile banking now.. it seems that the last update fixed the camera focus issue.. but now it replaces the back image with the front image.. or it crashes.. very frustrating!
by Rob Brawders on 31/03/2015
Just like everything about Citizens bank, this app is sub-par. Speedy? Nope. Efficient mobile deposit image capture? Not a chance. For best results, uninstall this app, join another bank (hopefully one that tests their app before releasing... This latest update broke the mobile deposit process), and install their app.
by Jason Forget on 31/03/2015
by Patricia Rodriguez on 31/03/2015
Had to reinstall for a second time now because my account was always unavailable. Hopefully it will work without a glitch now and I can give it 5 star next time around.