EPE MobilePay

Looking for a fast and convenient way to pay your El Paso Electric Bill?

Introducing El Paso Electric MobilePay powered by TIO Wallet! EPE MobilePay helps you pay your bills on time and manage future payments from the convenience of your Android smartphone. A convenience fee of $1.95 per transaction is charged by TIO Networks Corp, an authorized payment processing partner of El Paso Electric.

FEATURES
• CONVENIENCE: Securely store and access all of your EPE accounts and payment methods to make quick payments from your devices – you only have to enter your EPE account and payment information once
• ACCOUNT BALANCE: Want to know how much you need to pay? No problem. Amount due information is sent directly to you
• PAYMENT METHODS: Pay using your Bank account, VISA® and MasterCard® credit/debit cards
• SAME-DAY PAYMENTS: Payments are posted within 30 minutes of the transaction
• PAYMENT HISTORY: Payment receipts sent directly to your email inbox and are available to view on your mobile device

TIO NETWORKS CONVENIENCE FEE
• There is a $1.95 convenience fee for each payment, collected by TIO Networks
• Fee covers all transaction costs, including bank fees and credit card interchange
• Avoid the hassle and cost of writing and mailing a check or driving down to the payment office.

ABOUT TIO NETWORKS
TIO Networks is a leading bill payment processor authorized by your biller to process your payment on your smartphone, at self-service kiosks (ZapLink), and authorized payment agents.

ABOUT TIO NETWORKS SECURITY
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business. You can feel confident that we take the appropriate steps necessary to ensure your personal information is always protected.

EPE MobilePay (powered by TIO Wallet) users are protected by:

• SECURE DATABASE: Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Internationally-recognized security standards and practices.
• SECURE ACCESS: Only authorized users can access your account with your secure 4 to 6 digit PIN
• SECURE DATA TRANSMISSION: All data is sent and received with up to 256-bit SSL encryption
• SECURITY PROTOCOL: Your account information is only on the device while the application is in use; your sensitive data is never stored on the device.

ABOUT TIO NETWORKS CUSTOMER SUPPORT
24/7 application support is available from TIO Networks. Contact information is also provided in the application.

NOTE
• This application requires an active Internet connection.
• This application has not been specifically optimized to work with Android tablet devices.
• All access and use of this application is subject to and governed by the EPE MobilePay End User License Agreement, Terms and Conditions, and Privacy Policy.