First Citizens Bank & Trust
50,000 - 100,000 downloads
by joshuamillerrealty on 22/09/2012
Can not even login. I have my password and username for online banking, but its refusing to let me in
by Kent Fite on 19/05/2014
Don't like the new BOB app. Difficult to navigate and see on my phone.
by John Petru on 10/05/2014
Does not open camera when trying to do a mobile deposit. All you get is a black screen. Menu icon does not work. No way to sign out, you just close the app. HTC Incredible
by Melissa Buck on 10/05/2014
Fine for checking my account balance, but I cannot deposit checks. Please fix the app!
by Craig Thayer on 09/05/2014
Great app..just wish u could e mail customer service from here..that's why 4.stars instead of 5
by Jon Lovelace on 04/05/2014
GREAT to check balance. Useless to make a mobile deposit. Gets right up to "take picture of check" and get a black screen that won't take picture of check for deposit. Those that like this app have not tried to make a deposit.
by vilayna lasalle on 19/04/2014
by Mike Amos on 17/04/2014
The app works generally okay, but I don't use the stock android keyboard, so every time I start the app I get a security warning from the app that tells me so. I already know this. Also, I have the rotate turned off on my phone unless I'm watching a video, but the app writers apparently think they know more than I do about what I want because I will be trying to balance my account and the screen
by Marsha Martin on 14/04/2014
I have the business checking, this app will not let me check my business accounts.
by Adam Fuller on 13/04/2014
This app is nice for checking my account when I need to but the check deposit feature doesn't work. I simply get a black screen as if the app isn't detecting my camera. After calling First Citizens customer support the lady said to try again in a few days after they updated the app. Even after the update the deposit function still won't work properly
by jeana roberson on 06/04/2014
No problems so far
by Chad Evertz on 30/03/2014
The only reason u got this was for the check deposit feature, but the app crashes every time I try to take a picture of the check.
by Kathy White on 26/03/2014
Update: new phone...app works great! Crashes every time I open it. Would love the features...if they worked. VERY disappointed.
by Suzanne Schoenefeld on 25/03/2014
Every time I go to take a picture of the check, the screen goes black and if I press anything it brings me back to the home screen. Tried re-installing but nothing seems to work!
by DAVID COOPER on 13/03/2014
I love IT DONE