HSBC Bank plc
50,000 - 100,000 downloads
by David Wagg on 23/05/2014
Error 888 pops up if I try to access my accounts. I can't trust an app that suggests I try to 'log out and log back in' to see if that fixes the problem! No exit button, have to kill the app to get out... just hopeless.
by Zee Ramdiane on 16/05/2014
This bank is stuck in a previous generation and has a complete disregard for customer experience and the digital age. The security key fob is required each time which makes the app pointless in my opinion. The idea around an app is that it should be convenient and accessible on the go. Is this app accessible? HSBC need to see how apps are being built by Barclays and Natwest and learn how it's do
by Olly Shaw on 04/05/2014
To access the app you need you username password and security device. This makes it pretty pointless ad I can use it to quickly check my balances. Looks shoddy too. See nationwide on how to do it properly.
by Sam Mathews on 03/05/2014
Ui is horrible. They need to enable a pin code login or something like that. It's impossible to have your hsbc dongle with you all the time then you may as well use the entire web interface. If you need to copy someone then look at Barclays... they even allow you to cancel your card from the app...
by Simon Fu on 02/05/2014
You can log in with your current credentials and displays the balances and next day transactions but thats about it. However the app looks really unprofessional and cheaply designed with poor user interface, you would think that with HSBC being one of the biggest banks in the world that they would provide Android users with a top class app
by Neil Burgess on 29/04/2014
If the personal banking app can have full statemens, why cant the business app? Access like personal banking without keyfob please. Very clunky and poor to operate and navigate. Sombody look at the android app design guidlines, and use and follow them.
by Mark S on 26/04/2014
I've got non memorable passwords for security but this expects you to type it in! Needs optimising for mobile use.
by Mark Beeby on 19/03/2014
Doesn't give any real advantage of convenience, no mobile author (still need the pin device) and a massively less useful feature set. No effort by HSBC here...
by Steve Barlow on 10/03/2014
With this app you still need to have your security device with you to log in, which to my mind makes it a bit pointless as I keep my doobrey at work & try not to carry it with me everywhere I go. As to the app itself I haven't really used it other than one log in to discover the above, seems okay though.
by T Chooks on 26/02/2014
by Rick Jones on 25/02/2014
No different from going to the HSBC site using a browser, so the rest of these comments relate to the HSBC mobile web pages. Navigation is so-so, functionality limited. Biggest issue is no quick login (e.g. using a PIN). I carried the old security dongle on my keyring so it was always handy, but the new dongle is not so convenient. So I don't actually have the ability to access my account wherever
by Tony Brown on 24/02/2014
Not very intuitive for a company that's just announced a $22 billion profit. Get a grip. Your an embarrassment.
by Andy Bown on 11/02/2014
Not very mobile if you still need the keyfob to access it. This resides at home or in the office in a decre location. Not in my pocket on the move. USELESS
by Kaveh Kadkhoda Zadeh on 10/02/2014
Awful user interface and navigation. Does the job though. Much prefer to use mg NatWest mobile banking for day to day transfers etc.
by John Taylor on 03/02/2014
Primitive and clunky. Not what I would have expected from a bank with the resources that HSBC can bring to bear. Reminds me of ceefax.