1,000,000 - 5,000,000 downloads

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NatWest Mobile Banking
We have made some changes to the NatWest Mobile Banking App

What’s New
We’ve updated the NatWest App to make it even easier to view your money
•You can now see all your accounts on one screen
•Scrolling through the carousel is now even easier
•Some minor updates to contact us pages and more informative error messages

What else can the NatWest App do for you?
•You can Get Cash from your account at any NatWest, RBS or Tesco cash machine without using your debit card.
You can take out a maximum of £250 a day, the amount you ask for must also be within the daily withdrawal limit for your debit card and you’ll need to have at least £25 available in your account to use Get Cash (this includes any overdraft you might have)
•You can pay someone else who has the NatWest or RBS mobile app. We’ll send them a text to tell them you’ve sent them money and it goes into their account straight away.
You can send up to £250 a day like this.
•You can also pay someone who doesn’t have our app but does have valid UK Visa debit, credit or prepaid card as well as a UK mobile.

You tell them how much you are sending them – it’s a secret between the two of you. We’ll send them a text message telling them you’ve sent them money but not how much. The text will have a link to Visa’s collection website. The person you sent the money to goes onto the Visa website and enters their Visa card number and the exact amount you’ve sent them.

The money should be in their account in 1-2 working days after they have provided their details on the Visa collection site. We’ll let you know by text when they’ve collected their money and your balance has been debited. They have 7 days from when they got the text to collect the payment. You can send up to £250 a day like this.
‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits.
You’ll also need to have available funds to send from your account (including any overdraft facility)
•You could pay bills or pay people – you’ll just need to have set up and made a payment in Digital Banking first.
•You can look at your NatWest mortgage account and credit card balance.

How to Register
You need to be a NatWest Online Banking customer to use the NatWest App.
Once you’ve downloaded the App, registering is simple. All you need to hand is your Online Banking customer number, debit card and a couple of personal details. Your details will be verified within 24 hours and we’ll send you a text message when you’re all set to go

Not got a customer number? Get a reminder or sign up for Online Banking at

Please Note
You need to have a NatWest personal account with debit card, be over 11 and have a mainland UK mobile number starting with 07 to use this service.
Standard data charges may apply. Contact your network operator for details.
By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records
To allow you to enjoy all of the features listed you will need to accept the following permissions:
•Network communication for connectivity.
•Your location to find your nearest cash machine or branch.
•Read your contact list to allow you to pay your contacts

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Recently changed in this version

We’ve updated the NatWest App to make it even easier to view your money
•You can now see all your accounts on one screen
•Scrolling through the carousel is now even easier
•Some minor updates to contact us pages and more informative error messages

Comments and ratings for NatWest
  • (62 stars)

    by Patrick Macpherson on 20/04/2014

    No complaints

  • (62 stars)

    by La Loyal on 20/04/2014


  • (62 stars)

    by Peter Davis on 20/04/2014

    Recognises my mobile number from somewhere ! asking for a passcode I've never heard of . Never going to be able to install it ! Ho hum !

  • (62 stars)

    by Chris Younger on 20/04/2014

    The ability to change the reference when transferring money to another person would be handy. Otherwise great.

  • (62 stars)

    by James Ganley on 20/04/2014

    Since the latest update it won't load says no internet connection? Well my internet seems fine for all other apps, just down for the natwest app. Sort it please it was a fantastic app before now it's totally useless.....20/04/2014 another update not sure

  • (62 stars)

    by Lawrence Hopkins on 20/04/2014

    First of all i hate the app ! What the hell have Nat-West done to it ? When you first open it there is way too much information on there & then when you click on to see your statement for month & want to see an individual transaction there is not enough i

  • (62 stars)

    by Jaime Smith on 20/04/2014

    everything an app should be. clean, intuitive, quick, plenty of very useful functionality but still uncluttered and responsive. Easier than Online Banking!