Pocket Agent®

Pocket Agent®


(4 stars)


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1,000,000 - 5,000,000 downloads

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Pocket Agent® gives mobile access to State Farm® insurance and financial information, and allows customers to manage their policies and accounts anytime, anywhere.

Pocket Agent lets you:
• View insurance policy info
• View insurance card*
• View your agent details and insurance card without logging in (once enabled through our Settings screen)
• Use new widgets to access your agent and insurance card at any time
• Contact your agent
• Search for an agent near you
• Submit an auto insurance claim
• View claim status (Fire and Auto)
• Pay insurance premium bills
• View State Farm Mutual Funds® account info
• Search and locate Select Service® Repair Facilities
• Find roadside services and more!

Included features for State Farm Bank® customers:
• View State Farm Bank account info including previous transactions
• Deposit checks into State Farm Bank accounts with MyTime Deposit®
• Pay your bills with State Farm Bank mobile bill pay
• Pay your State Farm Bank credit card
• Transfer Funds from one eligible State Farm Bank account to another

In order to log in and use Pocket Agent to view personal information, make a bank deposit, submit/view a claim, and/or make payments you must:
• Be a State Farm customer
• Be enrolled and registered on statefarm.com®
Check out http://www.statefarm.com/mobile/faqs.asp for Pocket Agent frequently asked questions

Security permissions required by Pocket Agent:
• GPS and network location – Used to determine your location for Find an Agent, Find a Repair Facility, On the Road, and Accident Location under Report a Claim
• Full Internet Access – Used to connect to State Farm servers to retrieve user information
• Write contacts data – Used to add agent, repair facilities, or On The Road businesses to your contacts
• Read phone state and identity – Used to identify a unique device during the authentication/log in process
• Take pictures – Used by MyTime Deposit to capture front and back of checks for deposit; also used by Report a Claim to capture accident pictures
• Run at startup – Used to set alarm notifications for expired auto insurance cards (when saved in settings)
• Wake Lock – Used to show notifications for expired insurance cards

If you are having trouble with the Pocket Agent app, please call our 24/7 toll-free tech support line at (888) 559-1922

* Insurance Card does not meet requirements for proof of insurance as required in some states.

State Farm Bank®, Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 1-877-SF4-BANK (1-877-734-2265).

Before investing, consider the funds' investment objectives, risks, charges, and expenses. Contact State Farm VP Management Corp (1-800-447-4930) for a prospectus or summary prospectus containing this and other information. Read it carefully. AP2012/03/0376

Investing involves risk, including potential for loss.

State Farm VP Management Corp. is a separate entity from those State Farm entities, which provide banking and insurance products.

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Recently changed in this version

- New look and feel to our landing and product screens.
- Manage your User ID directly from the app.
- Customers with active auto or fire claims can view recent status changes.
- Simplified navigation, making it easier for you to pay bills.
- Opt in for notifications when your saved insurance cards are expired.
- View new articles on tablets.

Like what you see or have a suggestion? Please leave us a review!
Thanks for your continued feedback.

Comments and ratings for Pocket Agent®
  • (66 stars)

    by Luis Franco on 20/05/2015

    With the new update I can't see my auto insurance details or my policy at all. Not sure where that went. Please fix!

  • (66 stars)

    by Scott Dunsmuir on 19/05/2015

    Crap app from an even crappier insurance company

  • (66 stars)

    by Jeffrey Teague on 18/05/2015

    Pocket app won't let me pay my bill

  • (66 stars)

    by Tim Miller on 18/05/2015

    I can't find my insurance card

  • (66 stars)

    by Latoya Butler on 17/05/2015

    State farm needs to rethink both the Apps and definitely the website! I cant view my bills nor coverage on any of these! Its a mess it's starting to seem a little shady!

  • (66 stars)

    by Phil Frakes on 17/05/2015

    App sucks never remembers your sign on tells you it's wrong then you have to call them anyway easer to just call 1800 number who ever is running there app and Internet dep needs fired. I switched from nationwide to state farm big mistake.

  • (66 stars)

    by Joe Iaconetti on 15/05/2015

    Only 2 of my vehicles appears and state farm doesn't know why

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