RBS

With this updated version of RBS Mobile Banking, managing your money on the move is even easier.

NEW FEATURE
‘Pay your contacts’ gets even better. You can now also send money to anyone who has a valid UK Visa card just using their UK mobile number.

OTHER GREAT FEATURES
•Get Cash from any NatWest, RBS or Tesco cash machine without using your debit card
•Pay bills or people – just set up and make your first payment in Online Banking beforehand
•Transfer funds between your accounts
•Check your balance and recent transactions
•Find your nearest cash machine or local branch
•Top up your pay as you go mobile phone and up to four others (service not available on the 3 network)
•View your RBS Mortgage Account

Thank you for all your feedback on previous versions of the app. It helps us keep improving, so please keep it coming.

HOW TO REGISTER
You need to be a RBS digital banking customer to use the RBS app.
Once you’ve downloaded the app, registering is simple. All you need to hand is your digital banking customer number, debit card and a couple of personal details.

Your details will be verified within 24 hours and we’ll send you a text message when you’re all set to go.

Not got a customer number? Get a reminder or sign up for digital banking at www.rbs.co.uk/digital

PLEASE NOTE
You need to have a RBS personal account with debit card, be over 11 and have a mainland UK mobile number starting with 07 to use this service.

Pay Your Contacts and Get Cash will be available for RBS Customers in Scotland (only).

Standard data charges may apply. Contact your network operator for details.

By downloading this application, you are accepting the terms and conditions which can be viewed at www.rbs.co.uk/mobileterms. We recommend that you save or print a copy of the terms and conditions for your records.

To allow you to enjoy all of the features listed you will need to accept the following permissions:
Network communication for connectivity.
Your location to find your nearest cash machine or branch.
Read your contact list to allow you to pay your contacts.

RECENTLY CHANGED IN THIS VERSION
We’ve made our payments service better. You can use the new ‘Pay your contacts’ service to
•Pay someone with a RBS/NatWest mobile app. Payee will be notified by SMS and funds will reach the payee’s account instantly. Sum of all such payments to RBS/NatWest app users in a day cannot exceed £100.
•Pay someone who does not have a RBS/NatWest mobile app but has a valid UK Visa debit, credit or prepaid card and a UK mobile. You will have to inform your contact separately about the exact amount. This will be a secret between you and your contact. We’ll send your contact a text message notifying them of the payment but not the amount. The text message will have a link to a Visa payment collection site. On this collection site your contact will have to enter the exact amount and their Visa card number. Your contact has 7 days to collect a payment from the day they receive the notification. We’ll notify you by text message when they’ve collected the payment and your balance has been debited. Sum of all such payments to non RBS/NatWest app users over 4 days cannot exceed £100.
‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits
You must have available funds to send from your account (including any overdraft facility)

We hope you like this new feature and look forward to your feedback.

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