Royal Bank, RBS

Royal Bank, RBS

500,000 - 1,000,000 downloads

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With the RBS Mobile Banking app, managing your money on the move is easy, fast and secure.

What’s new?

We’ve updated the RBS app to make it even easier to view your money

•We’ve refreshed the look and feel of the app
•We’ve made it easier to make repetitive payments
•If you really love the app, we’ve introduced an option that will allow you to recommend this to a friend
•If you’re a Cashback Plus customer, you can now check your Rewards balance on the app.
•We’ve changed the way we let you know about new features in the latest version of the app
•We’ve changed the savings icons so you can now tell which account is an ISA

What else can the RBS app do for you?

You can:

• Get Cash from your account at any RBS, NatWest or Tesco cash machine without using your debit card

• Pay bills & Pay Your Contacts

• Transfer money between your RBS accounts

• Check your balance and your statement

• Find your nearest cash machine or local branch with Near Me

• Check your RBS mortgage account and credit card balance

Other things you need to know:

- To pay friends, family and bills just set up and make your first payment to each new payee via Digital Banking.

- Get Cash lets you take out up to £250 per day from our UK cash machines, when you have at least £25 in your account (including any overdraft facility). There is a maximum limit of two Get Cash withdrawals a day, but only one cash code can be provided at a time. Each code expires after 3 hours. The amount you ask for will also need to be within the daily withdrawal limit for your debit card.

- With ‘Pay Your Contacts’ you can pay anyone else who has the RBS or NatWest Mobile Banking app using just their UK mobile number. We’ll send them a text to tell them you’ve sent them money and it goes into their account straight away. You can send up to £250 a day.

- You can also pay someone using Pay Your Contacts who doesn’t have our app but does have a valid UK Visa debit, credit or prepaid card as well as a UK mobile. We’ll send them a text message to let them know the money is waiting, and a link to click. Separately, you will have to let them know how much you’ve sent them. Once we’ve notified your contact, they have seven days to collect a payment. When they follow the link in the message, enter their Visa card number and the amount they’re expecting from you, we’ll deposit the money in their account the next business day. Once they’ve collected the payment and your balance has been debited, we’ll send you a text message. You can send up to £250 a day.

- To use ‘Pay Your Contacts’ customers must be over 16 and have available funds in their account (including any overdraft). Limits are independent of daily withdrawal and Get Cash limits.

How to Register:

To use the RBS Mobile Banking app, you need to have a RBS personal current account with debit card and Digital Banking and have a UK mobile number starting with 07.

Once you’ve downloaded the app, registering is simple. All you need to hand is your Digital Banking customer number and login credentials, debit card and your postcode. Your details will be verified within 24 hours and we’ll send you a text message when you’re all set to go.

Not got a Digital Banking customer number? Get a reminder or sign up for Digital Banking at rbs.co.uk/digital

Please Note:

Standard data charges may apply. Contact your network operator for details.

By downloading this application, you are accepting the terms and conditions which can be viewed at rbs.co.uk/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.

To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’

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Recently changed in this version

•We’ve refreshed the look and feel of the app
•We’ve made it easier to make repetitive payments
•If you really love the app, we’ve introduced an option that will allow you to recommend this to a friend
•If you’re a Cashback Plus customer, you can now check your Rewards balance on the app.
•We’ve changed the way we let you know about new features in the latest version of the app
•We’ve changed the savings icons so you can now tell which account is an ISA


Comments and ratings for Royal Bank, RBS
  • (62 stars)

    by Luis R Tovar Q on 21/11/2014

    Puting your private banking on the Web. Allow banks to disclaim liability and blame the customer. So what used to be private is now public domain. Awesome.

  • (62 stars)

    by Suhaib Sufi on 21/11/2014

    Currently not allowing me to enter anything at the start screen. Please fix soon

  • (62 stars)

    by Nigel Evans on 19/11/2014

    Got a new phone, app didn't work. Spoke to tech support, uninstalled lux and twilight and app now works

  • (62 stars)

    by Steven Boag on 18/11/2014

    Why can't you leave things alone that work

  • (62 stars)

    by Dumitru Dumi on 18/11/2014

    It's been 3 days since i can't use this app to top up my phone. What is happening ?? Please , fix this.

  • (62 stars)

    by Alban Tsui on 16/11/2014

    Cannot even enter the password. The input box doesn't respond, after my phone os is updated to 4.4.4. It seems to be something to do with apps like Screen Filter. I have to disable that Screen Filter app before the input box is active again! It was ok before the os update, even when Screen Filter was running. RBS app is possibly using some non standard ui control for the input box?

  • (62 stars)

    by MrAinsleylewis on 16/11/2014

    , $