**NOTE** We are aware of an issue some KitKat users (version 4.4.2) are experiencing and are working to fix the issue as quickly as possible. Alternatively, the issue can be resolved by updating your operating system.
The SunTrust Mobile App is optimized for your Android device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, as well as search for ATM / branch locations. Read further for details and other important information.
To get started, download and launch the app. Then sign on with your SunTrust Digital Banking User ID and Password. It’s that simple.
o Option to view your personal account balances quickly without signing on
o View your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3, Installment Loans, and select SunTrust Investments Services, Inc. accounts
o View summary information for Mortgages, CDs, and IRAs
o Suppress paper statements for eligible accounts
o Search up to 180 days of your personal account transaction history
o Open a new account
o Make mobile deposits (if eligible, limits apply)
o Make bill payments
o View bill payment history
o Add Payees
o Make one time personal transfers
o Make one time immediate payments to Installment Loans, Lines of Credit & Access 3
o Make one time immediate advances from Lines of Credit & Access 3 including 3 advance options
o View credit card balances and transaction history
o Make credit card payments (if eligible)
o Initiate cash advances from your credit card (if eligible)
o View credit and cash advance available balances and limits (where applicable)
o View point and cash rewards (if eligible)
o View FICO score (if eligible)
LOANS and LINES
o View balances and transaction history
o Make payments (if eligible)
o Request advances (if eligible)
o View detailed account info and advance details (where applicable)
ACCESS & AUTHENTICATION
o Retrieval of your user ID
o Reset a forgotten password
o Change user ID
o Change password
o Change security question and/or answer
o Change your debit card PIN
ATM / BRANCH / CONTACT US
o Search for ATMs using an address or your current location
o Search for branches using an address or your current location
o Get help and find SunTrust contact information
SunTrust is committed to your security and protecting the privacy of your financial information. We have safeguards in place to protect your information as it travels from your mobile device to the bank. For more information concerning security and privacy or to view the Mobile Banking Guarantee, visit https://www.suntrust.com/FraudAndSecurity/FraudProtection/MobileGuarantee.
*SunTrust does not charge a fee for the use of SunTrust Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. If you receive a suspicious message, please report the incident to email@example.com.
** The SunTrust Mobile App is optimized for your mobile phone, but is compatible with Android tablet devices.
©2017 SunTrust Banks, Inc. SunTrust Bank, Member FDIC. Equal Housing Lender.
SunTrust is a federally registered service mark of SunTrust Banks, Inc.
Android is a registered trademark of Google, Inc.
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