Westpac Mobile Banking

Westpac Mobile Banking


(2 stars)


Download for Android Like

1,000,000 - 5,000,000 downloads

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The convenient & flexible way to manage your banking on the go
• Check account balances and transactions
• Transfer funds, make payments to existing and international payees or pay bills
• Get Cash – use your mobile to get cash out from any Westpac ATM anytime
• ATM & Branch Locator – search locally or internationally to find an ATM and filter to refine search options i.e. coin deposit ATMs or branches open on Saturdays
• View eStatements

Tap and pay
Download the latest version of the App for tap and pay
• Use your Samsung device for your everyday purchases
• You need to have a supported model for tap and pay. To check your model number, tap Settings>About device. Supported devices and models include Samsung Galaxy:
• S4 - GT-i9505, GT-i9506 and GT-i9507
• S5 – SM-G900I
• S5 Mini – SM-G800Y
• Note 3 – N9005
• Note 4 – SM-N910G
• Note 4 Edge – SM-N915G
• Alpha – SM-G850Y
• Minimum supported version for Galaxy S4 is 4.0 but for S4 model GT-i9507, it’s 4.0 and 4.3 only
• Minimum supported version for Galaxy S5, S5 mini, Galaxy Alpha Note 3, Note 4 and Note edge is 4.4
• Call us on 1300 651 089 if you have difficulty downloading your cards

While many other Android handsets have NFC functionality, they lack the required security hardware (Embedded Secure Element) to keep your payment details safe. When the manufacturers add the security hardware for NFC payments to handsets such as Google Nexus 5, Westpac will then add its Pay functionality to these devices in Australia. Please contact your handset manufacturer for further information on when they plan to launch a handset with an EMV chip to keep your payment details safe.

Additional features:
• Open a savings or transaction account
• Tools and calculators
• Travel checklist and currency converter
• Overseas Travel Notifications
• Advising customers of the nearest Global Alliance Partner ATM when overseas
• Prompting customers to advise Westpac of travel plans prior to travelling overseas

Business customers can also:
• Approve payments
• Pay staff and creditors faster with payment templates

Our Security Guarantee, Westpac Protect™ SMS Code and SecurID® tokens protect you on your mobile.

Need Help?
Google+: www.plus.google.com/+westpac
Facebook: www.facebook.com/Westpac
Website: www.westpac.com.au/personal-banking/mobile-banking/help/
Technical support: 1300 655 505

Things you should know:
This App is only available for Westpac Australia customers.
Internet connection is required to use Westpac Mobile Banking. Normal data charges apply.
The research and share trading service is only available to Westpac Online Investing customers. To apply, visit westpac.com.au/OnlineInvesting and read the Financial Services Guide. Online Investing through Westpac Securities Limited ABN 39 087 924 221 AFSL 233723 is a service provided by Australian Investment Exchange Ltd ABN 71 076 515 930 AFSL 241400 ("the Participant"), a Participant of the ASX Group.
Westpac's security guarantee is subject to the observance of Westpac's Internet Banking Terms and Conditions, including maintaining the security of your access codes, passwords and SecurID tokens. Westpac recommends that you always adhere to manufacturers’ software and support to ensure your mobile devices are covered by the latest software and security updates available from them.
Optimised version for Mobile Banking is 4.0 and above on selected Android devices.
Westpac Mobile Banking uses Google Places API for the Branch and ATM locator feature. Please read Google’s Terms of Service and Google Privacy Policy before accessing these locator services.
For customers on Westpac Live Online Banking, please read these terms & conditions.
For customers who haven’t been upgraded to Westpac Live Online Banking, please read terms & conditions

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Recently changed in this version

New ways to sign in to mobile banking:
-4 digit passcode
-Fingerprint sign in (Samsung Galaxy S5 and Note 4 only)

New look sign in screen – swipe to Get Cash, find an ATM, view products & services and other Westpac apps

Comments and ratings for Westpac Mobile Banking
  • (37 stars)

    by Uwe Flumm on 16/02/2015

    The app is great but just want to be able to use nfc contactless payments with the new samsung a5

  • (37 stars)

    by Niamh O'Doherty on 16/02/2015

    Old app was perfect, since changing to this new one I've been able to log in once in 2 weeks.. pure shambles!

  • (37 stars)

    by Angus Thompson on 16/02/2015

    The app takes far to long to load with the new update, often saying i have no connection when other internet enabled programs run fine. Also the mixed password and pin is strange. Now it seems to ask for one or the other based on how recently i logged in...or something. This update go released without proper QA unfortuantly. Hopefully the security is better than the usability.

  • (37 stars)

    by Carol Abdul-Hay on 16/02/2015

    Uninstalled, not recognising my customer ID. Works when I go to full website. Bit concerning!

  • (37 stars)

    by Geoff Ritchie on 16/02/2015

    Called support, they told me app not supported on android tablet! Well, it doesn't work on my Nexus 7. Uninstalled and re-installed. Works again!

  • (37 stars)

    by John Ennis on 16/02/2015

    Swiping screens on the front page? why? This is an app, not a Web page. Everything should be on one page and then personal info/accounts once you log in. This feels so dated, it's like an attempt at an app before apps were what they are today. Was there any customer testing on this? The UI is dreadful, so many of the same options presented in different ways. Need to start again guys! One star for

  • (37 stars)

    by Richard Blundell on 16/02/2015

    The last update has made the accounts and transfer screens so terrible. I actually think it could not of been made any more user unfriendly than this. Ever.. ..

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