(3 stars)


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The AZBlue Mobile app is from Blue Cross Blue Shield of Arizona (BCBSAZ). It is designed to help you use and manage your healthcare insurance and coverage when you’re on the go. Whether you're at the doctor’s office, at work, or out running errands, the app makes it easier than ever to access your ID Cards, pay your bill (for eligible plans), see your deductible balances, and find Urgent Care Centers. You will also have access to helpful health and wellness tools. The AZBlue Mobile app is for use by BCBSAZ members and members of health plans with the BCBSAZ provider network.

View and email digital medical and dental ID Cards.

View a summary of your current medical and dental plan benefits.

See how much of your plan year deductible you have met.

Quickly find Urgent Care address and phone number information with the tap of a finger.

Use the Healthwise® Mobile Symptom Module to enter your symptoms and receive guidance on appropriate treatment options and urgency.

Use the Healthwise® Mobile Conditions and Wellness Module to research information on an extensive list of health conditions, including definitions, common symptoms, treatment options, and other helpful information.

If you purchased a plan directly though Blue Cross Blue Shield of Arizona, or through an insurance agent, you can view and pay your monthly premium using your debit card or checking or savings account.

If you purchased a plan through an insurance agent, you can view your agent’s name, address, and email.

Easy access to customer service and nurse contact information.

*Healthwise, Incorporated is an independent, nonprofit company that has contracted with BCBSAZ for licensed use of the Symptom Checker and Health Encyclopedia on AZBlue mobile.

*Data charges may be imposed by your telecommunications carrier. Check your plan. *Data charges may be imposed by your telecommunications carrier. Check your plan.

Recently changed in this version

This AZBLUE mobile app release allows for some members to see more than one traditional level of deductible and out of pocket expense category. If your medical insurance account was affected, you will see the additional level(s) on the deductible, account summary and ID card screens.

Comments and ratings for AZBlue
  • (54 stars)

    by Joshua Ingram on 12/02/2015

    Can I view my claims?

  • (54 stars)

    by Hua Ma on 07/02/2015

    The UI really needs some refreshment.

  • (54 stars)

    by Stephen Mooney on 04/02/2015

    It would not let me out of the app once I was in it. I had to reboot my phone to get control back. I have removed it from my phone.

  • (54 stars)

    by Kimberly Hicks on 27/01/2015

    It wouldn't let me sign up...the froze my phone ugh Uninstall

  • (54 stars)

    by Kathleen Johnson on 30/12/2014

    Couldn't register or close it

  • (54 stars)

    by Joe Keany on 26/12/2014

    Excellent phone App, very useful and easy to use. Highly recommend.

  • (54 stars)

    by Christine Kershaw on 03/12/2014

    App totally sucks. It wouldn't even let me register! Then, when I tried to get out of Dodge and CLOSE the app, it wouldn't do that either. So bad it's scary. Just say no. Don't even go there! Samsung Note 3.

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