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The Aetna International Mobile Assistant allows you to access all your secure member information anytime, anywhere from your mobile device.
Log in using the same username and password that you use to access aetnainternational.com.
CLAIMS STATUS & SUBMISSION
Use this application to check the status of your Aetna International claims. You can even submit claims by taking pictures of the completed claim form and all receipts and uploading them directly via the app.
LOCATE HOSPITALS AND DOCTORS
In the Find Healthcare section, you can search for a provider by city and country. If you’re looking for a specific type of doctor, you can even search by specialty. Using the GPS capabilities of your phone you can also view the providers on a map and get driving directions.
Have a question about your benefits? Use this app to view your policy documentation in the My Account section.
This app gives you the right claim form based on your benefits information so that you can use the handy mobile claims submission tool whenever you want to.
Use this app to mark your favorite providers in the Find Healthcare section – this lets you bypass the search and quickly access the address, contact and map information for a provider that you’ve visited before; you can view more information about the International Health Advisory Team and how to contact this important resource; and you can view the Aetna International contact information whenever you need it.
This update includes:
1. Available now to all Aetna International Members
2. Ability to search the international provider directory to find doctors and hospitals
3. Ability to mark a provider as a favorite and bypass the search in the future
4. Ability to view policy information
5. Ability to submit claims and view claim details
6. Updated user interface