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Service advisors arrange a time for you to bring your auto in for repairs. Once a mechanic has diagnosed the problem, the advisor will consult with as to the best course of action and write the repair order. When the repairs are completed, the advisor will notify you and process the sales transaction. We will also provide any special instructions or signs to look for to ensure the problem has been rectified.
Competent service advisors benefit the customer by being able to explain complicated car repairs in simple terms and by recommending ways to make the repairs as inexpensive as possible. Advisors also benefit their employer by providing excellent customer service and by generating additional revenue by selling additional services. For example, if a customer brings her car in to have the tires rotated, the service advisor can also remind her that her car is also due for an oil change.
Your Service advisors will be highly knowledgeable about all makes and models of cars that are sold at her dealership. However we service all types of vehicles, we have wider knowledge base. We will exceed your expectation and inform you of all needs as well as advise customers about how to keep their vehicles operating properly and safely.
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