You must have an AT&T Phone (digital phone) or an AT&T Unified Messaging℠ account in order to use this app. Voicemail-to-text is included with AT&T Voicemail Viewer for digital Voicemail and residential AT&T Unified Messaging accounts. Residential customers can order AT&T Phone or AT&T Unified Messaging by calling 800.288.2020 or by visiting att.com. Business customers can order AT&T Unified Messaging by calling the number on their bill or by visiting att.com. For information about AT&T Phone (Business VoIP), please contact your AT&T Account Representative. The AT&T Voicemail Viewer app makes it easier to stay on top of your digital Voicemail or AT&T Unified Messaging voicemail messages directly from your Android device. Similar to looking at messages in your email inbox, Voicemail Viewer lists your messages, allowing you to choose the order in which you listen to them. With digital Voicemail and residential Unified Messaging, you can even read your messages as voicemail-to-text. Voicemail Viewer does not work with all Android devices. For more information and help, AT&T residential customers may visit our AT&T Voicemail Viewer web site at att.com/vmviewer and business customers may visit um.att.com/vmviewer. If you are a digital Voicemail customer or an AT&T Unified Messaging customer and are experiencing difficulty logging in to this app, please contact us at 800.288.2020 (digital Voicemail) or 888.300.6500 (Unified Messaging) and be prepared to provide your wireline phone number associated with your mailbox, device you are using to access the app and the problem that you are experiencing.