Belfast City Council



My Belfast enables you to capture the details of an issue or incident and report them to Belfast City Council.
For example, you can report an issue like a missed bin collection or dog fouling, by capturing the details and automatically submitting them to My Belfast.

We are currently transforming the way we deliver customer services. This is one way our residents can communicate with us more effectively and conveniently.

How do you submit a report
To submit a report
* Select the category of the report, for example dog fouling;
* Complete the questions;
* If you can, capture evidence like a photo or video;
* Enter the location;
* Press the submit button.

How does it work
Your report is sent to the council. Once they have completed the work to resolve the issue, you will receive an email showing details of the report.

Other features
You can also....

Access your council news and events. 

View your submitted reports. 

Use our online service to submit reports using your PC or Mac. 
Contact your council by email or phone. 

View the map of you council’s location.

Receive notifications either by push notification or email.

Contact us
Visit for more information or email us on or call 028 9032 0202.

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Tags: use for city councils , belfast city council , belfast st helens council

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