Customer Feedback



Feedback helps the restaurants, bars and hotel management team to provide personal assessment and customized service to their each individual customer. This benefits them with high customer satisfaction and better brand image in social group. I assure you that our product is better than any existing product in the market.

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Brief description of the product-

The Feedback application collects the feedback from the visiting customers and stores them in a centralized database. This data helps the Restaurants management to gain edge over others market players by analyzing the data and making critical business decisions. Customer data helps to customize the services at individual level. And feedback gives a detail ideas about the food quality and services.

Based on the feedback collected, reports are generated for the management about the different metrics like food quality,cost,ambiance,services etc. Application also show the birthday and anniversary alerts from customer database, and provides a facility to send SMS or email notification directly.

1> Effective in chain restaurants, because the feedback given in one branch can be used in all the other branches (other cities as well).

2> Easy to update and execute feedback form pattern.

3> Online availability of reports generated.

4> Birthday and anniversary alerts.

1> Completely digital, so the data gets saved forever.

2> Simple and easily understandable for the customer.

3> Feedback collection section is completely customize able according to services and facilities used by customer.

4> Feedback given by the customer in next visit gets added to the previous feedback.

There are many more features and benefits which we can explain you while we demo you our product and it will help you to understand our product better.

Tags: for customer feedback , customer feedback for restaurants

Users review

from 3 reviews