Express Plus Families
100,000 - 500,000 downloadsAdd this app to your lists
The Australian Government’s Express Plus Families app helps you update your family income estimate, view your child care details and report changes in your circumstances to Centrelink. No need to visit an office or wait on the phone. You can also view your family assistance payments and view letters.
Logging into the app is simple – only a 4-digit Personal Identification Number (PIN) is required.
You can use your existing Centrelink Customer Access Number (CAN) and Centrelink online account password to set up your 4-digit PIN for the first time.
You can use the app if you:
• receive family assistance (such as Family Tax Benefit, Child Care Benefit or Child Care Rebate), and
• have a Centrelink online account. .
What you can do with Express Plus Families
• view and update your family income estimate
• tell us that you don’t have to lodge a tax return
• view your Child Care Benefit, Child Care Rebate and child care attendance details
• claim Child Care Benefit for approved care
• claim an advance payment
• view your payment history
• request a Centrelink statement, income statement and payment summary
• view money you owe
• subscribe to and access online letters
• store letters and documents in the Secure Vault
• update your address, accommodation and contact details
• capture and upload documents
• submit Newborn Child Claim proof of birth
• use the calculator to help estimate and update your family income estimate
• read News for families
• find your local service centre.
Some permissions are necessary to allow the app to work effectively with your device. We do not use or keep this information for departmental purposes. Below is a short description of why we require permissions:
Required for the office locator and directions. We do not store your whereabouts.
YOUR PERSONAL INFORMATION
Required to allow you to use the Income Calculator feature. We do not retrieve any details from your calendar.
Required to allow you to contact us while using the app. We do not log your calls.
Required to allow you to capture and upload a document.
You can find support for Express Plus Families on the troubleshooting page:
Tags: expressfamiliesplus, express plus families app.
What's New in this Version:
•Improved app performance and design
•Android 4.3 + support
•Improved document capture
•New Task feature
•Ability to advise non lodgement of tax return
•Minor bug fixes