Koodo Self Serve

Koodo Self Serve

100,000 - 500,000 downloads

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The app does not support prepaid accounts.

Introducing Koodo Self Serve, an easy-to-use app that lets you manage your account from your phone:

• Monitor your data, text or voice usage
• Check your account balance
• Make a payment
• Add, remove or change your add-ons
• Manage your Five Essentials list
• Ask questions and get answers
• Stay up-to-date on the latest phones, promos, and more

Plus, you won’t be charged data fees when using it, even while traveling abroad with a 4G (HSPA) device.

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Recently changed in this version

•New look and feel: makes it easier to find and use new features
•Dashboard usage timestamp: customers can see when their usage was updated for easier tracking
•Straightforward Add-on descriptions: makes it easier for customers to manage their add-ons
•Rate the app feature: users can easily give us feedback so we can continually make it better


Comments and ratings for Koodo Self Serve
  • (67 stars)

    by Bryon Kerr on 10/04/2014

    Its not bad

  • (67 stars)

    by Moses Lee on 09/04/2014

    but usage updates are really late. Rogers do it after an hour

  • (67 stars)

    by Fayaz Kadir on 08/04/2014

    It's sad that it doesn't work with prepaid customers. It's even more sad that prepaid customers pay a premium for Data booster vs postpaid clients. Someone needs to break the oligopoly of these cell carriers have set up. Everywhere it seems prepaid custom

  • (67 stars)

    by Jenelle Joseph-Louis on 08/04/2014

    I love this self serve because I can see my bill and pay on time.

  • (67 stars)

    by Sandy Sareon on 08/04/2014

    Needs the same features as the site

  • (67 stars)

    by Morgan Smith on 08/04/2014

    I've had koodo for several years and have never had proper access to self serve on either the app or the actual website. I have change my passwords and email dozens of times and it always refuses me access to my bill. If I call customer support and wait

  • (67 stars)

    by Lisa Walters on 07/04/2014

    Has many issues. May as well log on online app needs work.