My Glasgow

My Glasgow

1,000 - 5,000 downloads

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My Glasgow is a mobile phone app that enables you to report issues to Glasgow City Council.

You can attach photos, video or any other contextual information to your report and pin point the exact location via integration with Google Maps.

Once submitted your report is routed to Glasgow City Council for processing and allocation to the relevant Service Delivery Team.

FEATURES
There are many features to My Glasgow
- Submit a report.
- Receive information about your submitted report by SMS, push notification or email.
- View your submitted reports.
- Add notes to existing reports.
- News and events.
- Search for Council facilities near to your current location.
- View local information, e.g. council tax bands, planning applications, jobs, etc.
- Integrated help.

WHAT ISSUES CAN YOU REPORT?
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Illegal fly posting
- Parking meter
- A broken street light
- Graffiti
- Pot holes
- Illegal dumping of waste
- Dog fouling

HOW DO YOU SUBMIT A REPORT?
To submit a report you must capture certain information.

Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

CONTACT US
If you have any enquiries please contact the 'My Glasgow' Team at contact@MyCouncilServices.com or visit us at http://www.glasgow.gov.uk/

Recently changed in this version

Nearby Incidents.
Added Time picker plugin in report submission form.
Image preview on evidence page.
Video preview on evidence page.
Image display support for HD devices.
Improved Accuracy in finding address using map options.
Improved bottom tab size and images.
Included Hybrid view in map.
Map help tutorial.
Swipe right to get map options in map-view.
Performance and reliability improvements.


Comments and ratings for My Glasgow
  • (56 stars)

    by Danny McEleney on 24/07/2014

    You would think this app would include this also. I would be hammering it all day if it did. Fix the roads !!!

  • (56 stars)

    by Peter Lucas on 02/04/2014

    Upgraded and now it doesn't work if you report using the map.

  • (56 stars)

    by Iain Purdie on 26/02/2014

    So I can report issues more easily, but don't expect them to actually do anything about them. Mind you, you get the same unconcerned muppetry if you call them on the phone so at least it's consistent.

  • (56 stars)

    by Rob Lightbody on 25/02/2014

    Used this to tell them my bins had been missed but they just close the report with no further information. Am uninstalling and will just phone in future. Why do they bother?

  • (56 stars)

    by David Meighan on 13/01/2014

    The previous version allowed you to manually input the address of the incident you were reporting. This version requires you to use a map application which is only accurate to the street name. Even so, it is supposed to make it easy to report missed bin collections etc., which technically it does, but all that happens is you get a few emails acknowledging your report then the council do nothing

  • (56 stars)

    by James Birse on 07/01/2014

    Installed. Opened. That's as far as it gets. Doesn't do anything else. Poor.

  • (56 stars)

    by Scott Jack on 03/01/2014

    Big dug shite outside my door contacted the number through the app and it was dealt with quickly