My Mobile Account Assistant

My Mobile Account Assistant

5,000 - 10,000 downloads

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Smart, Simple, Secure and Mobile!

(You can use this app to review your current account balances and payment history, even if your plan does not require you to file claims).

File claims, attach and upload receipts and view account information for your BESTflexSM Plan and EBC HRASM. My Mobile Account Assistant lets you access the best features of our My Account Assistant web portal, including viewing account balances, filing claims, and attaching receipts and viewing recent payments.

We make filing claims easy

My Mobile Account Assistant lets you file a claim and upload a receipt, at the pharmacy, your provider or anywhere you have access to a 3G or wireless internet connection. Filing a claim for any eligible health care or dependent care expense doesn’t get any easier than this. Complete a few lines on a simple form, upload your receipt using your phone’s camera and tap “Submit.” My Mobile Account Assistant makes filing claims smart, simple, secure and mobile!

Faster than faxing

Claims processing is faster when you file your claim using My Mobile Account Assistant. You’ll never want to fax us another claim again.

Smart, Simple, Secure and Mobile!

My Mobile Account Assistant is smart because it helps you enter claim information correctly, it’s as simple to use as your phone and secure because we don’t save any of your account information in the application.

There’s more to Mobile than just filing claims

You can review your current Account Balances at any time, whether you elect the BESTflex Plan Health Care or Dependent Care FSAs, Limited Health Care FSA or have an Individual Billed Premium Account. If you participate in the EBC HRA, you can view your current EBC HRA balances for any of your coverage types.

Your claims Payment History is available for viewing, too!

Features in detail
* Automatically displays your plans
* View Account Balance and Payment History
* Lists of providers saved for each plan
* Enter and save new providers

Additional features are based on your plan design and can include:
* Filing a claim, including uploading receipts or choose receipts from your phone’s photo library
* Email receipt confirmation of filed claim
* Email notification when claim is processed with link to Claims History
* Prevention of inaccurate claim filing dates
- For service claims dated outside of plan year
- For future dated claims against Health Care Flexible Spending Accounts (FSAs) or the EBC HRA
- For the Health Care FSA or the EBC HRA service claims dated after termination date

Tags: ebcflex, ebc, flex plan, hra, employee benefits corporation, mobile account assistant, fsa

Tags: tabenflexreview, tamie ruedt, tabenflex reviews.

Recently changed in this version

My Mobile Account Assistant now lets you manage BennyTM claims using your smartphone.

If a claim needs documentation, you will receive a Notification on your phone. You can take photo of your documentation using the smartphone’s camera, and a simple click submits the documentation to us.


Comments and ratings for My Mobile Account Assistant
  • (56 stars)

    by Anthony Curtas on 14/02/2014

    It won't accept the date of any claims so I can't submit any. Swing and a miss (again) EBC

  • (56 stars)

    by sandy shaffer on 30/12/2013

    Easy to use!

  • (56 stars)

    by Stacy Barnes on 13/11/2013

    I love being able to take a picture of my documentation and send it in via the app. This is so much better than the paper forms! I also regularly check my balance which is very helpful. My chief complaint is how long it takes for Benny expenses to get po

  • (56 stars)

    by Kell Babs on 08/10/2013

    This is a mobile app & the biggest reason I wanted it was to be able to take pics of the bills as needed and submit quickly... works like a charm! (using Samsung GalaxyNote2)

  • (56 stars)

    by Sean Schipper on 24/08/2013

    Shows which transactions need documentation and allows you to attach an image of the receipt.

  • (56 stars)

    by Joshua Huckins on 26/06/2013

    I installed this app a while back and used it and was pleasently supprised at how easy it was. The next time I tried I could not get a picture to attach without the app restarting and saying that my credentials have expired (then I have to log back in and

  • (56 stars)

    by Tamie Ruedt on 16/04/2013

    Unable to file claim due to date issue. Uninstalled and reinstalled app but still doesn't work. Please fix!