My Swisscom

My Swisscom

100,000 - 500,000 downloads

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The fastest route to your current usage, bills, products – and to us.

***Manage your services, current usage & bills:***

•Check your bills’ payment status and extend payment deadlines
•Check your current usage, available inclusive units (SMS, data) or your NATEL® easy balance
•Manage your subscription options, data packages and call barring settings
•Switch your home Wi-Fi on or off. Even if you are not at home.
•Find your home Wi-Fi password
•Check your contact details and find out when you can renew your NATEL plan.

***Stay up to date on service interruptions. Get support quickly***

•My Swisscom lets you know if there are service interruptions or maintenance work close to where you are. Now also via push notifications. Found a network issue - let us know via My Swisscom.
•My Swisscom is the fastest way to access Swisscom support tools, apps and websites.
•Need to talk to us? My Swisscom is also the fastest way to start a call or a chat with a Swisscom expert (only for residential customers)

You can use most features for free if you are in Switzerland on the Swisscom network (no data charge). For location services (Google maps) data charges might occur.

This app is available for Swisscom residential customers and sme customers with accounts that have a maximum of three Natels (pre- or postpaid contracts).

Want to know more?
Visit our website for more information about My Swisscom
Residential customers:
SME customers

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Recently changed in this version

New push notification alerts:
•No more need to check My Swisscom for service status updates. The new push notification alert keeps you up to date on service interruptions, their status changes, and let’s you know when they are fixed.

Other new features:
•Access more useful tools and websites directly from My Swisscom: check out the update “Beyond My Swisscom” area
•Various bug fixes

Thanks for all your feedbacks. Happy swiping!

Comments and ratings for My Swisscom
  • (66 stars)

    by Raphael Durai on 28/02/2014


  • (66 stars)

    by Roman Immoos on 06/02/2014

    Warum brauchts diese nun plötzlich? Warum steht nichts dazu im changelog?

  • (66 stars)

    by Tobias Fiechter on 04/02/2014

    I have to log in everytime I use it. Maybe add the security where it belongs (change plans). It would be great to have a data plan widget!

  • (66 stars)

    by Max Kueng on 06/12/2013

    Ich hatte erwartet, dass ich mit dieser App auch meine Combox Nachrichten verwalten kann und coole Statistiken über mein Telefonierverhalten und Datenverbrauch sehe. Aber sonst find ich's ganz ok :-)

  • (66 stars)

    by Pietari Kettunen on 31/10/2013

    Why do I need to login everytime?

  • (66 stars)

    by Ahmed Abdirahman on 16/09/2013

    It keeps crushing down. I hope it gets fixed

  • (66 stars)

    by Patrick Thieme on 14/09/2013

    Review geändert, Login geht wieder. :)