UK - My Council Services

UK - My Council Services

10,000 - 50,000 downloads

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In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

== MY COUNCIL SERVICES ==
This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

== OTHER FEATURES ==
There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.

== CONTACT US ==
If you have any enquiries please contact the My Council Services Team at mycouncilservices.com or visit us at www.mycouncilservices.com.

Thanks for choosing My Council Services.

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Recently changed in this version

* Advanced Map Features
* Dynamic Text
* Thumbnail image for Video
* Improved GUI & Support for Tablet
* Submit Reports Anonymously
* Tab Framework
* Increased Captured Image Quality
* Twitter Sharing
* Reverese Address Geocoding
* Choice to Disable Hotspot Notifications
* Auto Sync
* Help Text for Category & Question
* Support for Mandatory Question
* Added Ms. title
* Various Bug Fixes and changes as per user reviews


Last activity on UK - My Council Services
Comments and ratings for UK - My Council Services
  • (51 stars)

    by Daren Loxley on 24/03/2014

    Great idea but... Pointless app since no one at the council side replied. Deleted!

  • (51 stars)

    by Andy Taylor on 19/01/2014

    Needs a bit more work

  • (51 stars)

    by Phil Palmer on 21/09/2013

    Has potential, but little information about my area, I will try it again in the future

  • (51 stars)

    by Ray Robertson on 21/09/2013

    I've reported a couple of cases of fly tipping without issue. Useful but I dislike that your mobile number is mandatory to register. I'll stick to anonymous reporting until that changes.

  • (51 stars)

    by Kay King on 24/06/2013

    I reported a burnt car left along our local walkway. The council sent emails to me saying they will look into it. We thought it won't be collected because it seem like suCh an enormous task being out of the road and you have to go down about 20 or so metr

  • (51 stars)

    by Martin Moores on 17/06/2013

    Load of crap, can't even register, needs an update!

  • (51 stars)

    by David Haylett on 18/04/2013

    There isn't any! Uninstalled