UK - My Council Services

UK - My Council Services


(2 stars)


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10,000 - 50,000 downloads

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In this new version we have covered all the points as per previous reviews and added lots of new features.

Please give your comments about the new version which will assist us in improving our service to the community.

== NEWS ==
Chosen as ‘App of the week’ by the Guardian newspaper, we would like to thank everyone for their support over the last year.

This application works for every council in the UK. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by the by your council.

Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pot hole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know.

My Council Services enables you to capture the details of an issue or incident that is then automatically submitted to the council.

You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

To submit a report you must capture certain information.

- Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.

There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of you council’s location.

If you have any enquiries please contact the My Council Services Team at or visit us at

Thanks for choosing My Council Services.

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Recently changed in this version

* Advanced Map Features
* Dynamic Text
* Thumbnail image for Video
* Improved GUI & Support for Tablet
* Submit Reports Anonymously
* Tab Framework
* Increased Captured Image Quality
* Twitter Sharing
* Reverese Address Geocoding
* Choice to Disable Hotspot Notifications
* Auto Sync
* Help Text for Category & Question
* Support for Mandatory Question
* Added Ms. title
* Various Bug Fixes and changes as per user reviews

Comments and ratings for UK - My Council Services
  • (38 stars)

    by Malcolm Moir on 01/06/2014

    Used it for reporting bad potholes and broken traffic lights...seems to work.

  • (38 stars)

    by Richard Mealia on 27/05/2014

    Working good !100% submission rate so far for Birmingham City Council. no faults found!

  • (38 stars)

    by kathlyn norman Norman on 30/04/2014


  • (38 stars)

    by Dean Crowe on 30/04/2014

    Cannot read roadworks info as it does not appear in the info window. When it does it runs off edge of screen without ability to scroll.

  • (38 stars)

    by Daren Loxley on 24/03/2014

    Great idea but... Pointless app since no one at the council side replied. Deleted!

  • (38 stars)

    by Jonathan Kew on 03/03/2014

  • (38 stars)

    by Andy Taylor on 19/01/2014

    Needs a bit more work

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