(2 stars)


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The AFSO21 mobile app demonstrates the tools and methodologies used while conducting training, and facilitating a continuous process improvement event. It is a reference resource to the many different tools, definitions, and acronyms used while performing facilitation and leading teams through the Air Force 8-Step Problem Solving Model to identify and eliminate waste and variation in processes. It focuses specifically on the interactive use of multiple facilitation and problem solving tools primarily identified in the AFSO21 Playbook with the ability to input data into applicable tools and produce an output (results).

The majority of information centers on the Air Force 8-Step Problem Solving Model with content that includes a glossary of terms (as listed in the AFSO21 Playbook), description and use of tools and methodologies, and information related to Lean, Six Sigma, Theory of Constraints, and Business Process Reengineering. A comparison of the 8-Step Model, DMAIC, and PDCA is included. Detailed content thoroughly addresses the applicability and content of the USAF 8-Step A3 Certification Rubric, and interactive use of each individual step of the 8-Step Problem Solving.

AFSO21, AFSO, Lean Six Sigma, CPI, Continuous Process Improvement, Smart Operations, Air Force, AETC, DMAIC

Tags: 21 step dmaic, afso21, afso 21 8 step a3, afso21 application, afso21 application apple, afso 21app.

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Comments and ratings for AFSO21
  • (27 stars)

    by Christopher Coutu on 20/11/2014

    As a l LSS instructor this is a solid A3 tool. Good job.

  • (27 stars)

    by Dan Levy on 22/01/2014

    The fact that taxpayer dollars funded this app saddens me. It is a colossal waste of time and money on something USAF has no business involving itself in. We fight and win wars, we don't build cars in an assembly line.

  • (27 stars)

    by Charles Wyatt on 04/12/2013

    Really great proto-type for on the fly problem solving. Great references and mini-tools make for quick root cause analysis and countermeasure development. Looking forward to when I can capture all the required documents (i.e. charter, Steps 1-8 in powerpoint format etc..) and be able to connect my device to a projector for presenting the outbrief to leadership.

  • (27 stars)

    by Steven Martin on 28/09/2013

    Need to be able to see the whole A3. Also need a workspace for metrics. Need to be able to export computer as well. I hope you keep moving with this tool. Has huge potential. Love the glossary.

  • (27 stars)

    by Steven Stein on 25/09/2013

    Wonderful app that gives great reference guides and tools for those looking to keep up with their LEAN termonology and looking to impliment AFSO21 frameworks in their organizations. Usabale for organizations outside of the Air Force as well. Best LEAN app I have come across so far.

  • (27 stars)

    by Juan Garza on 18/09/2013

    I love it! An awesome tool stored away in my android available when I need it the most!

  • (27 stars)

    by Robert Radford on 15/09/2013

    Great app!!

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