AT&T Mobile Locate

AT&T Mobile Locate

5,000,000 - 10,000,000 downloads

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Where is my phone?
AT&T customers worried about misplacing their Android device can get peace of mind with Mobile Locate. This phone locator and data protection app allows you to quickly find a lost or misplaced device, and to backup your photos, videos and contacts. If your device is unrecoverable you can restore your priceless content to a replacement device, even if it’s not an Android device.

How does it work?
Logon to http://www.att.com/mpp or http://mystolendevice.com from any browser, anywhere to access to the following capabilities:

Free features:
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- FACTORY ERASE a lost device to keep your data secure.
- Android customers who are OS version 2.2 or higher are eligible for the free version.

Paid features:
- LOCATE provides a GPS based location to retrieve your device
- ALARM sounds an audible alarm if you misplace a device nearby – even if it is set to vibrate or silent mode.
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- BACKUP and RESTORE your personal contacts, photos and videos.
- ERASE a lost device to keep your contacts, photos and videos secure.
- FACTORY ERASEa lost device to keep your data secure.

Who’s eligible for the Paid features?
Mobile Locate is a free feature of AT&T Mobile Protection Pack. Not enrolled in the Mobile Protection Pack? Visit your local AT&T store for further details or enroll through this app.

Why Mobile Protection Pack?
AT&T Mobile Protection Pack is the most comprehensive level of protection for your Android device. Your device and personal data are all protected, plus live, personalized ongoing support is just a call away. Mobile Protection Pack combines the Mobile Insurance, Mobile Locate and Enhanced Support.

Important notes:
- Mobile Locate is only available on compatible phones.
- For the most up-to-date list of compatible phones and limitations, go to: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/phones_supported.html
- Technical limitations may prevent certain features (e.g. lock) from working on all phones.
- The service requires the phone to be powered on and within AT&T’s coverage area.
- Data usage charges may apply for download and use of this application.

Having trouble with AT&T Mobile Locate:
Please contact us at asurionmobile@mailmw.custhelp.com
Do not forget to send us some additional information like a Phone Number, Device Make and Model, Android OS version so we can help you sort out your problem.

Tags: att.com/mpp, mymobilelocate, www.att.com/mpp, at&t mobile locate, attmpp, at&t mobile protection pack, mobile locate, att mobile locate, search mymobilelocate.com, mymobilelocate.att.com.

Recently changed in this version

In Version 6.30.21.16

- Bug fixes and performance improvements

For any issues email us at asurionmobile@mailmw.custhelp.com or call AT&T Enhanced Support (if you are an AT&T Mobile Protection Pack customer) at 1-888-562-8662

FAQs: https://mobileprotectionpack.att.com/web/index.html#support_faqs


Comments and ratings for AT&T Mobile Locate
  • (58 stars)

    by Lori McGeary-Urella on 11/01/2015

    Recovers your password by asking totally different questions that only you would know the answer to.

  • (58 stars)

    by Blong Thao on 08/01/2015

    I download the app and opened it put in password and than? Wrong password and exceed limits for the day. WTF!

  • (58 stars)

    by MaiGalaxySii on 01/01/2015

    Annoying piece of software that I, the owner of a $850 Note 4 with an open source operating system, can't remove. I'm disgusted with AT&T's decision to lock my bootloader without a consumer option to unlock. It's my device, I paid a fortune for it. I'd like to be able to remove trash like this to free up resources and remove the crippling TouchWiz interface which stutters my octacore processor.

  • (58 stars)

    by David Chess on 30/12/2014

    I'm not sure if it does anything that free Google services don't already do, and it's annoying. It does a notification every time it does anything (like it is So Proud it actually made a backup!) and unlike every other notification I get, it can't be dismissed without actually starting the app. This is just poor design; this app is not the center of the user's world, and needs to get over itself.

  • (58 stars)

    by Matthew Butler on 30/12/2014

    I enjoy how difficult people make simple apps... download the app write down your password and there you go. It is simple!

  • (58 stars)

    by Caroline Kohler on 29/12/2014

    Had to make sure I had synced with my computer. So used another app. Why should the computer matter? What if it is all stolen at once? Hello have we heard of the cloud?

  • (58 stars)

    by Jarrod Sears on 25/12/2014

    Stop forcing installed apps!!

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