AT&T Mobile Locate

AT&T Mobile Locate

5,000,000 - 10,000,000 downloads

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Where is my phone?
AT&T customers worried about misplacing their Android device can get peace of mind with Mobile Locate. This phone locator and data protection app allows you to quickly find a lost or misplaced device, and to backup your photos, videos and contacts. If your device is unrecoverable you can restore your priceless content to a replacement device, even if it’s not an Android device.

How does it work?
Logon to http://www.att.com/mpp or http://mystolendevice.com from any browser, anywhere to access to the following capabilities:

Free features:
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- FACTORY ERASE a lost device to keep your data secure.
- Android customers who are OS version 2.2 or higher are eligible for the free version.

Paid features:
- LOCATE provides a GPS based location to retrieve your device
- ALARM sounds an audible alarm if you misplace a device nearby – even if it is set to vibrate or silent mode.
- LOCK your device to protect its contents from unauthorized users while it is being retrieved.
- BACKUP and RESTORE your personal contacts, photos and videos.
- ERASE a lost device to keep your contacts, photos and videos secure.
- FACTORY ERASEa lost device to keep your data secure.

Who’s eligible for the Paid features?
Mobile Locate is a free feature of AT&T Mobile Protection Pack. Not enrolled in the Mobile Protection Pack? Visit your local AT&T store for further details or enroll through this app.

Why Mobile Protection Pack?
AT&T Mobile Protection Pack is the most comprehensive level of protection for your Android device. Your device and personal data are all protected, plus live, personalized ongoing support is just a call away. Mobile Protection Pack combines the Mobile Insurance, Mobile Locate and Enhanced Support.

Important notes:
- Mobile Locate is only available on compatible phones.
- For the most up-to-date list of compatible phones and limitations, go to: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/phones_supported.html
- Technical limitations may prevent certain features (e.g. lock) from working on all phones.
- The service requires the phone to be powered on and within AT&T’s coverage area.
- Data usage charges may apply for download and use of this application.

Having trouble with AT&T Mobile Locate:
Please contact us at asurionmobile@mailmw.custhelp.com
Do not forget to send us some additional information like a Phone Number, Device Make and Model, Android OS version so we can help you sort out your problem.

Tags: att.com/mpp, mymobilelocate, www.att.com/mpp, at&t mobile locate, at&t mobile protection pack, attmpp, mobile locate, www.at&t.com/mobiletransfer, www.mymobilelocate.com, mobile locate application reset pin.

Recently changed in this version

In Version 6.30.21.1

- Bug fixes

For any issues email us at asurionmobile@mailmw.custhelp.com or call AT&T Enhanced Support (if you are an AT&T Mobile Protection Pack customer) at 1-888-562-8662

FAQs: http://mobileprotectionpack.att.com/attmpp/jebber/public/attmpp/support_faqs.html


Comments and ratings for AT&T Mobile Locate
  • (58 stars)

    by Cameron Little on 17/12/2014

    It has cost me many GB of data because this stupid app keeps activating off WiFi without my knowledge. Its stupid, wastes time and space, and makes me upset that I used to sell it to people.

  • (58 stars)

    by Keith Budlong on 17/12/2014

    Only options are Cancel or Retry.

  • (58 stars)

    by Alan Mattson on 15/12/2014

    How pathetic, this app doesn't do anything that I can't already do as a normal Android user. Just another stupid ploy by ATT to get more ad revenue out of a captive audience. I do not use any ATT apps and refuse to until I'm allowed to remove them if i do choose.

  • (58 stars)

    by Johnnie Roberts on 14/12/2014

    Good aop

  • (58 stars)

    by Aldo DeLuca on 10/12/2014

    Get used to this message

  • (58 stars)

    by Taylor Blete on 05/12/2014

    Stop pushing unwanted apps to my phone. It's cool you have the apps available but if I don't want it I should have to right to Uninstall it.

  • (58 stars)

    by Brian LaMere on 02/12/2014

    had disabled this (and most other AT&T apps) months ago when I got my phone, and it suddenly re-enabled itself and signed me up for service today - phone was sitting on my desk at work, got a txt message from at&t saying it had been enabled. AT&T has no idea why they sent me the text, and I did disable it again...and they wonder why we want to root our phones and revert them to the manufacturer i